Trouble Making Image Backup with Acronia True Image 2016 -- apparent misread of space

Anonymous
2020-06-18T23:54:58+00:00

I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.

I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.

I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.

I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.

I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.

The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.

I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.

I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)

So, why do I keep getting the message about not enough space? I should have way more than enough.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-30T16:25:19+00:00

    So, I think those two posts are everything you are looking for. Unfortunately, we now have to figure out how to remove the R from part 5 permanently -- why did it come back? Did that letter assignment get locked into its status as the assigned recovery drive?

    Also, we need move only the install image from part 6, the Recovery Folder can be deleted with the deleting of the partition.

    As for where to move the install image, I just checked my external drive, and I have 37 GB of free space left on it, That should be enough for the 15 GB (actually, 13.x GB for the file). That might be easiest and safest, there are only 2 files/images on that drive now, so things would not get lost on a C drive full of tons of stuff.

    With that the only drive connected externally, it is listed in This Computer as "External IDE (E:)".

    For some reason, Disk Manager will not open/load when I have the IDE drive plugged in, so I can't show that.

    EDIT: I just rebooted a couple times, once from a cold start, the next time from a restart. The letter R remains on the part 5. Its so irritating that we give it a command to take it off, it does, but then it puts it back on its own.

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  2. Anonymous
    2020-07-31T01:29:46+00:00

    (1) I'm surprised to see no mention of Partition 6 in your BCD in any manner or form. I thought its status as the recovery image location would be recorded in it somehow. Then we'd have a chance to restore it should it be removed when we delete the partition. But now I see it might be that ReagentC can restore that status after all -- but I'm not positive it can. So...?...

    Do you want to go ahead & delete/recreate Partition 6, if its status will be removed?

    (2) "we now have to figure out how to remove the R from part 5 permanently -- why did it come back? Did that letter assignment get locked into its status as the assigned recovery drive?"

    Don't panic. I said my own R: stayed longer than I wanted. But after it finally went the last time, it hasn't come back again yet. Try to remove it in the recovery environment as I posted earlier...

    (a) Remove it in Windows at a Command Prompt or in Disk Management.

    (b)  Reboot to the recovery environment (Choose an Option). Then, remove it at "Troubleshoot > Advanced Options > Command Prompt"...

    DiskPart                    <<< Enter DiskPart

    List  Vol                     <<< Shows the letters

    Select  Vol  x             <<< For "x", use the volume number that has the letter R

    Remove  Letter=R     <<< Remove the letter R

    List  Vol                      <<< Show it's gone

    Exit                            <<< Exit DiskPart

    Exit                            <<< Exit the Command Prompt (or use its "X")

    Click "Continue" to get back to Windows.

    I may have done that along the way to getting rid of mine. We'll be rid of it one way or another! It shouldn't be there when booted to Windows. But be aware a letter will always show up in the recovery environment for the Recovery partition. It's been that way since 1903/1909 & persists in 2004.

    Damn: It might actually be that it is a different letter in the recovery environment. So...

    Select  Vol  x                      <<< For "x", use the volume number of the 826 MB Recovery partition

    Remove  Letter=??            <<<  For "??", remove whatever letter it had

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  3. Anonymous
    2020-07-31T02:40:53+00:00
    1. Let us wait on all that until we deal with the R on 5. If we delete and recreate, and lose the status, than it is a dead partition. Not good, would be a waste.
    2. I have tried restarting probably a dozen times, and several times started up from a cold start. The R remains. Unlike you, I did get rid of it with the Remove command in Cmd Prompt — multiple times. But it keeps coming back after a restart. You had the opposite, the restart got rid of it. Your R went away after just a few restarts, you said. I’ve already done a lot more.

    I think it has been on there since we created the new partition. So did that someone make it permanent? Was it created as the R partition and won’t give that up? Does it somehow have to be created as just a partition, without any use of R? The issue already existed before we got to Reagent, I just didn’t realize it at first.

    You can’t tell me to do something in the “recovery environment.” I don’t know what that stuff is, I think you are saying to boot to Advanced Startup, and with cmd prompt there, run the code you listed. OK. I don’t know what environments are other than on the weather report.

    You’re saying to do the Exit command twice? OK. We have done it only once up until now.

    Oh, you’re saying in the last three updates, it has aways assigned a letter to the partition, and you see that only in the Recovery environment?

    OK, I think you are saying that List Vol will list all the volumes. I should be able to ID part 5 by its size, I hope. And I should remove the letter in that list for it, not necessarily R.

    But after Damn, are you saying to run it both ways, the first way you wrote it and then change the Select and Remove lines to whatever letter — wait, this is confusing how you have written this. Everything under Damn seems to say to ignore what you wrote, do it this way instead — or maybe to do it thts way a second time.

    I gather either way should show vol number, not letter. And it might not be 5. And Remove should say whatever letter I see in that list.

    I think I will do it the second way, after Damn, not the first way. If it was supposed to be just once, why did you not just change those two lines right above? Are you actually saying it might be either, do whichever its? OK. Use whatever letter I can figure out from List Vol

    EDIT: Wait a minute. Are you sure? How can taking off a different letter that is more fundamental fix the R issue? Will taking off that fundamental letter only make matters worse!?

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  4. Anonymous
    2020-07-31T03:02:03+00:00

    OK, I just ran it, out or Advanced Startup Cmd Prompt. As vol 3, and letter G.

    After continue the boot to the desktop, it is still listed in This Computre as R, and is not invisible, of course.

    Well, I was gong to paste in the code, but it isn't pasting, it must not have copied. Dammit! Anyway, the 826 MB vol was vol 3, and I used that. The letter on it was G and I removed that. The second List Vol indicated the G was gone. And I Exit it. (Did not Exit a second time, realized what meant.)

    I don't see that that accomplished anything. I hope it doesn't create problems. I'm gong toreboot now.

    BTW, part 6 had the letter E assigned to it.

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  5. Anonymous
    2020-07-31T03:23:32+00:00

    OK, three restarts and three cold start ups, and nothing is changed, the partition still appears in This Computer as visible and as the R drive.

    It does not seem to have worked. Should we put the G back on that partition?

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