Trouble Making Image Backup with Acronia True Image 2016 -- apparent misread of space

Anonymous
2020-06-18T23:54:58+00:00

I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.

I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.

I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.

I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.

I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.

The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.

I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.

I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)

So, why do I keep getting the message about not enough space? I should have way more than enough.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-16T01:15:27+00:00

    I'm finally all upgraded and updated. It took nealry all afternoon, running the updates as part of the OS upgrade added hours, it had to do all the updates since February. That used to be optional during the installation, but with this version, it is not, you don't get to make a choice of whether to do the updates as part of the upgrade.

    RE the partitions, in the end, there are still the same five partitions and same size as I listed earlier today after moving the unallocated space over. I might try Partition Wizard once more, see if it will let me move any of that space again -- probably not. I don't need it, I have too much on the C partition anyway. But it just feels wrong. I am wondering if that space is because Partition Wizard needs it in order to move the space over, maybe something to do with temporary stuff it has to hold to do it, and then the space is there.

    The two partitions might not be needed, but since I have plenty of space on the C partition anyway, I can keep them, if only for a little more ease once or twice when I need to do recovery, don't have to go find a disk.

    In the next few days, I will try to make a new backup with Acronis -- I'll bet this time it will fit.

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  2. Anonymous
    2020-07-15T19:57:05+00:00

    Hi,

    The problem is that the new Recovery will probably end up between C:\ and the old 17gb one..

    I guess you could use Partition Wizard to move stuff again if needed..

    I'm glad that you were able to get over the biggest hurdle though, getting your image on the new drive and getting C:\ expanded..

    I haven't used any of those features in Partition Wizard since our previous discussions four years ago, so at the moment I can't say what would be the best way to use it.. It worked regardless..

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  3. Anonymous
    2020-07-15T19:50:15+00:00

    Well, if the upgrade makes a new partition, I certainly can just delte the old one, and that space can go to the C partition. Partition Wizard has youset how much space you want to move. I was able to set it for all from the extra #6 partition, but for the others, it would not let me set it to move any more than I did move. It would not let me put in a higher number. I have no idea how Partition Wizard decided that.

    But I don't even need as much space on the C partitions as I now have, so it's more convenient to just keep the other two partitions, I can alwasy get rid of them another time.

    The February image backup was the November 2019 Update, so that's what Iom at now. I was already at the May 2020 update before I did this. I will now go back to that.

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  4. Anonymous
    2020-07-15T19:31:02+00:00

    Hi,

    If the Recovery Partition is still next to C:\ like it was before, delete it.. As I mentioned, your upgrade to a new build will create a new one.. What build are you currently on anyway ? In reality, you do not even need the Recovery partition except to make a Repair CD, anything else you might need can be done with the "REPAIR" function of the Installation Media..

    I don't know what to say about the Push Button Partition, but if it is last like before, you can probably delete it if you ever need the space...

    I'm not sure what went wrong there... You should have ended up with the Recovery and Push Button exactly like they were, just in a different place... At lest you got most of your Unallocated space, and should probably get 17gb more..

    My guess is that when you do the upgrade that the 17gb Recovery will be ignored because it is not "Normal" and a new one will be created anyway.. The advantage here is that is worse comes to worse, you have that Image and can just start over...

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  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2020-07-15T19:11:23+00:00

    No single headache. No problems installating custom Os with all Applications a drivers in a single clicks.

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