Trouble Making Image Backup with Acronia True Image 2016 -- apparent misread of space

Anonymous
2020-06-18T23:54:58+00:00

I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.

I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.

I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.

I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.

I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.

The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.

I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.

I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)

So, why do I keep getting the message about not enough space? I should have way more than enough.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-08-15T23:56:39+00:00

    Hi,

    When you create Acronis Bootable media, there are two choices.. Linux or WinPE..

    In order to do the WinPE it would need to download a fairly large download.. I have created these, but it has been awhile.. I will check on that...

    The bootable Linux stuff normally works in Legacy Bios Mode.. That might explain why you are seeing differences.. Again, I will need to double check the details, but pretty much anything bootable on a CD or DVD is intended for Legacy Bios.. I am not aware of any method to make a CD\DVD specifically for UEFI..

    A flash drive is an entirely different story..

    When Microsoft mentions a "Microsoft Account", it means exactly that..  A Microsoft linked email address.. No Google, Yahoo, ATT,... Microsoft Email..

    You can probably use a Gmail account as your user name the same as you could use "Joe Blow", but is NOT a Microsoft Account, and you would be wasting everyone's time trying to resolve the issue through Microsoft.. They will tell you what I just did..

    You will either need the password for the Gmail User name, or the Guest Account you mentioned..

    BTW... A Microsoft Account and Password would be identical to how you view your email on MSN, Hotmail, Live, Outlook< or any of the specialty subscriptions..

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  2. Anonymous
    2020-08-15T16:28:43+00:00

    I just tested by startup to to F12 boot manager. If I have a bootable CD or DVD in, it shows there. I was able to select it, with my Win 10 install disk in, and it booted fine.

    But when I tried it with my Acronis disk, it would not boot, I would have to go to bios and change to Legacy. Now, earlier, Slance said my and his Acronis disk boot in Linux. I got mine when I was dealing with Slance years ago. I would normally write on the disk that it boots in Linux (or anything other than Windows)  if I knew that, but I did not write anything on it. I do know that my Parted Magic disk boots in Linux, I wrote that on it, and I also got that when dealing with slance a few years back.

    So, not sure about the Acronis, but it might not be booting via F12 simply because it is Linux. Not sure how slance knows mine, too, is Linux. I will say, when Parted Magic boots, it does so with a lot of dots appearing on the screen while it is booting. Same happens when I boot my Acronis -- is that how LInux alwasy does it? Maybe that is telling.

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  3. Anonymous
    2020-08-15T13:37:06+00:00

    Yes, I saw that. Your not taking of the regular bios from F2, but what I believe is called the boot manager. Regardless, yes, glad you reminded me, I want to see if I can do it from F12, that would be easier than doing the change to legacy and back every time in F2 bios. I try to get to that later today, am kind of buried this morning (gee, IRS, thanks for screwing up my tax return, now I have to spend the morning explaining that you didn't even look at it).

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  4. Anonymous
    2020-08-15T04:24:33+00:00

    OK, then. 😊. Did you see what I posted about booting a DVD?

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  5. Anonymous
    2020-08-15T04:17:44+00:00

    Yes, I have known this guy for years. You cannot find a more honest and decent guy than him, really. These people are Asians, and the Asians really like their karaoke. :)

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