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I have been trying for days now to make a backup image of my internal Windows 10 hard drive, fully updated to current Windows 10 level May 2020. I have been using Acronis True Image 2016, as I always do. I have been backing up to an external, USB2 connected hard drive with 160 GB of free space on it (a 320 GB hard drive), the same drive I normally backup to. This is a Gateway laptop, NE56R from 2012, which shipped with Windows 8.
I have been trying to backup all partitions, including the C, and recovery partitions (including the Push Button one, which is about 15 GB) and whatever others are there. In total, they are about 109 GB. So I ought to have plenty enough free space.
I have checked all partitions to back up with True Image. It runs the whole backup, takes a good five hours. At the end, it throws up amessage saying ther eis not enough space for the image.
I have never had this problem before. The machine is booted from the True Image disk, so that should rule out some issue wiht my Widows 10 OS. I am doing a full disk backup, and I am even using Maximum Compression, which is what I always use, so I should need something lessthatn 109 GB of free space. and Ihave 160 GB of free space on the external drive.
I have a backup of Win 10 I made in April, shortly before the new OS level cam out on the drive -- I always keep two, just because. I deleted the older of the two on there, so now have only the one. I certainly don't want to delete the one on there, and still have this problem but no backup at all. But Ihave more free space than shudbe needed.
The external drive has been used only for backups since I started using it brand new, and I make a backup once or twice a year -- and I have been using it no more than four years. So, the external drive has very little, hardly any actual use on it, it is not far from brand new.
I read something this morning about a real problem found in the new Win 10 update, something to do with Storage Space, that is some sort of function in the OS now. I don't know what that is, or what it does. But the story said if your drive is not showing as RAW, then it should be OK, not affected. I checked Disk Management, and none of my volumes nor the external drive are marked as RAW. So, that should mean that issue is not the case here.
I have done enough backups in the past four years using the Acronis True Image 2016 software. It has always worked fine, and actually with less free space (I had another item on the drive too, but have deleted it. I also have deleterd about 32 GB of stuff from my C drive in an attempt to make this backup fit, but to no avail -- that is, my last two backups were actually larger than this one, and they fit fine.)
So, why do I keep getting the message about not enough space? I should have way more than enough.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
OK. I suppose, if they were thieves or found it, they'd have said to do a clean install. Sounds like you are right, they are just flaky. Good detective work, but it verges on the OT (off topic) now.
OK, keep us informed of any further conundrum that may drop out of the sky. OK, good luck, bye.
Wel, I don't know who she is. But when someone gives you there laptop to install a karaoke application on and music to go with it, and they dont even know how to log in, I figure their kind aflay -- and probably can't even deal with it at Microsoft. That's why they give the laptop to someone else to do it for them. But its her problem now and we'll tell her what she has to do. Thsiwasnptknown whenshe gave ittomy firned, she gave a password with it, but it doesn't work. Now that's flaky. I wasn't brought in to deal with a password that didn't work, I was brought in to help him with it because he is not good at English and the application is in English. That's when we found out the password was bad.
OK. As Slance310 says, there is another method that used to work to bypass the sign-in screen, but I've read it hasn't worked since the early days of Win 10. Yeah -- best have her go through the process, though that could be tough too. OK, good luck with it.
PCR, you murst have been writing when I posted my last post. Code worked, but other issues. The laptop owner will have to go to Microsoft and change the password there, using personal info to identify herself and do it, info no one else has.
Slance, I recall when I was going up to Win 8.1, it made me create an account at Microsoft in order to proceed. I have no idea what I named that account or used for a password. And as I recall, it did not have to be a Microsoft e-mail account, but I can't swear to that. But I can tell you, the OS/laptop is definitely putting up that gmail address, @ symbol and all, it has no issue with that. No, the e-mail account is not the password, it is the user name.
Yes, I realized this code I used could be used to break into someone's computer. That is not what I'm doing though.
Hi,
A Microsoft Account is actually required to use some of the built-in Apps..
A Microsoft Account is in fact an email address, but it must be a Microsoft Email address in some form..
I am about 99.9% certain it is not possible to use a gmail address.. The gmail address may be her user name, but not necessarily her "Password"..
For instance, I use a Local Account, but in a way it works the same.. I have a "User" name and a "Password"..
My User name could be an any email address if that is what I chose to do, but it would still require an additional password..
There are ways of circumventing a login\password requirement, but it is not permitted for us to provide them.. Otherwise, anyone could break in to anyone's computer..
