Windows 10 Home problems with Yahoo account setup

Anonymous
2020-07-23T00:52:47+00:00

I upgraded a Toshiba Satellite C55-B laptop from Windows 8 to Windows Home 10.0.19041.  

I've successfully set up Outlook and Gmail email accounts, but when I try to set up my Yahoo account, I get an error code: 0x8019019a.  

My Yahoo account indicates that my mail and calendar were signed into, but the actual setup in either Outlook or the Windows Mail app has failed.

Any thoughts on what I can do to correct this?

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-07-23T17:17:39+00:00

Thanks everyone. I was able to solve my problem by generating a Yahoo app password and entering it as my password when setting up the yahoo account in Outlook.

Was this answer helpful?

20+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2020-07-23T02:10:44+00:00

Jonelle, Keep me posted on your progress as I will be here to help until the case is resolved.

Was this answer helpful?

10 people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2020-08-04T15:51:21+00:00

Tammy,

Check out my response on page 2:

Hello all,

I had the same issue trying to set up my Windows Mail app on my new Surface Pro 6. Here are the steps that worked for me:

  1. In an internet browser, go to your Yahoo account settings (I went to mail.yahoo.com, signed in, clicked on my name in the top right corner, then selected "account info").
  2. Next, select "account security" in the new tab that pops up.
  3. At the bottom of the page, select "manage app passwords".
  4. In the dropdown menu, select "other app" and click "Generate". Yahoo will then give you a 16 character password. Copy it to your clipboard.

5.. In Windows Mail, go to create a new account (settings -> manage accounts -> add account). DO NOT select Yahoo, instead select OTHER. Then input your Yahoo email address and paste in the password you just generated from Yahoo.

After I did this sequence, my mail FINALLY appeared in the Windows Mail app (!!!). I hope this helps, please let me know if it worked for you!

I also have pictures of the process right here on page 4! (see above)

Best,

Nick

Was this answer helpful?

2 people found this answer helpful.
0 comments

111 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-07-26T21:11:48+00:00

    Hello all,

    I had the same issue trying to set up my Windows Mail app on my new Surface Pro 6. Here are the steps that worked for me:

    1. In an internet browser, go to your Yahoo account settings (I went to mail.yahoo.com, signed in, clicked on my name in the top right corner, then selected "account info").
    2. Next, select "account security" in the new tab that pops up.
    3. At the bottom of the page, select "manage app passwords".
    4. In the dropdown menu, select "other app" and click "Generate". Yahoo will then give you a 16 character password. Copy it to your clipboard.

    5.. In Windows Mail, go to create a new account (settings -> manage accounts -> add account). DO NOT select Yahoo, instead select OTHER. Then input your Yahoo email address and paste in the password you just generated from Yahoo.

    After I did this sequence, my mail FINALLY appeared in the Windows Mail app (!!!). I hope this helps, please let me know if it worked for you!

    Best,

    Nick

    Was this answer helpful?

    80+ people found this answer helpful.
    0 comments
  2. Anonymous
    2020-07-29T22:28:58+00:00

    Hello all,

    I had the same issue trying to set up my Windows Mail app on my new Surface Pro 6. Here are the steps that worked for me:

    1. In an internet browser, go to your Yahoo account settings (I went to mail.yahoo.com, signed in, clicked on my name in the top right corner, then selected "account info").
    2. Next, select "account security" in the new tab that pops up.
    3. At the bottom of the page, select "manage app passwords".
    4. In the dropdown menu, select "other app" and click "Generate". Yahoo will then give you a 16 character password. Copy it to your clipboard.

    5.. In Windows Mail, go to create a new account (settings -> manage accounts -> add account). DO NOT select Yahoo, instead select OTHER. Then input your Yahoo email address and paste in the password you just generated from Yahoo.

    After I did this sequence, my mail FINALLY appeared in the Windows Mail app (!!!). I hope this helps, please let me know if it worked for you!

    Best,

    Nick

    Thank you, Stownick, for this step-by-step guide.  I see it was posted on July 26th, 2020: today is the 29th and Yahoo seems to have changed their site.  Specifically, when I complete Step 2 (click on "account security"), there is no "Manage app passwords" option.  The screen simply reads "How you sign in" but there is literally nothing else on the page.

    I found this website from Microsoft helpful: be sure to scroll down to the "Special instructions for other accounts" section and expand the "Yahoo" line-item.  I thought I was up to date on software but apparently not?!?!

    https://support.microsoft.com/en-us/office/your-account-settings-are-out-of-date-in-mail-or-calendar-for-windows-10-4484de9e-66b2-46a9-8459-6ca1fcc110b4?wt.mc_id=wmail_acctstgserr_learn&ui=en-us&rs=en-us&ad=us

    ChrisB

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments