Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-15T12:40:53+00:00

    My last update was KB4561608 14.06.2020.  I've uninstalled it and the printer now works again !

    I've been on https://support.microsoft.com/en-us/help/4561608/windows-10-update-kb4561608

    and found:

    After installing this update, certain printers might fail to print. The print spooler might throw an error or close unexpectedly when attempting to print, and no output will come from the affected printer.

    You might also encounter issues with the apps you are attempting to print from. You might receive an error from the app or the app might close unexpectedly.

    Note This issue might also affect software-based printers, for example printing to PDF.

    Microsoft is working on a resolution and will provide an update when more information is available.

    I'm not holding my breath!!!

    Brother USA Website Instruction for Overcoming the Microsoft Windows 10 Update Error

    After upgrading or updating your Windows 10 PC, you may no longer be able to print.  To resolve this issue, you will need to uninstall the existing Brother software and then reinstall it. Uninstall the Brother software from Windows 10:

    1,  click the window icon - Brother - Brother Utilities

    2,  click - Tools

    3,  click - uninstall

    4,  when asked to confirm the uninstall - click OK

    5,  select - yes, I want to restart my computer now - and then click - Finish - your computer will restart

    For USB users - Disconnect the USB cable from either your Brother machine or your computer.  You will reconnect it during the software installation later.

    Reinstall the Brother software:

    Download and install the Full Driver and Software Package

    Click here to display all models covered by this answer.ALL THE ABOVE INSTRUCTIONS ARE CONTAINED ON THE BROTHER WEBSITE WHEN "brother printer problems after Microsoft windows 10 update" is Googled.  (You will need to bypass all the Microsoft answers and scroll down the page to the Brother USA website entitled "

    Unable to print after upgrading to Windows 10 or updating ..."

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  2. Anonymous
    2020-06-15T13:01:00+00:00

    I did the full uninstall/reinstall full Brother package shown below and still no printer action. Also, I do not see the KB4561608 update in my update history. The latest one is KB4561600 for some Security update to Adobe flash.

    I guess I'll uninstall that one and see what happens. 

    Jack Sheets

    My last update was KB4561608 14.06.2020.  I've uninstalled it and the printer now works again !

    I've been on https://support.microsoft.com/en-us/help/4561608/windows-10-update-kb4561608

    and found:

    After installing this update, certain printers might fail to print. The print spooler might throw an error or close unexpectedly when attempting to print, and no output will come from the affected printer.

    You might also encounter issues with the apps you are attempting to print from. You might receive an error from the app or the app might close unexpectedly.

    Note This issue might also affect software-based printers, for example printing to PDF.

    Microsoft is working on a resolution and will provide an update when more information is available.

    I'm not holding my breath!!!

    Brother USA Website Instruction for Overcoming the Microsoft Windows 10 Update Error

    After upgrading or updating your Windows 10 PC, you may no longer be able to print.  To resolve this issue, you will need to uninstall the existing Brother software and then reinstall it. Uninstall the Brother software from Windows 10:

    1,  click the window icon - Brother - Brother Utilities

    2,  click - Tools

    3,  click - uninstall

    4,  when asked to confirm the uninstall - click OK

    5,  select - yes, I want to restart my computer now - and then click - Finish - your computer will restart

    For USB users - Disconnect the USB cable from either your Brother machine or your computer.  You will reconnect it during the software installation later.

    Reinstall the Brother software:

    Download and install the Full Driver and Software Package

    Click here to display all models covered by this answer.ALL THE ABOVE INSTRUCTIONS ARE CONTAINED ON THE BROTHER WEBSITE WHEN "brother printer problems after Microsoft windows 10 update" is Googled.  (You will need to bypass all the Microsoft answers and scroll down the page to the Brother USA website entitled "

    Unable to print after upgrading to Windows 10 or updating ..."

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  3. Anonymous
    2020-06-15T13:30:19+00:00

    Hi Jonathan,

    I was in the same frustrating position as you with this situation! I  too got an error message when i tried to uninstall this update.

    in the end i did a system restore to the point just before the update was installed.  It worked!!!!!  My Brother printer worked again.

    so i then went into Settings and paused any future updates until july in the hope it may be fixed by then.

    does this help you?  Like many, i wasted a whole day trying to sort this without any luck until i did the restore point.

    good luck

    jill

    Should also have mentioned that the reason i ‘paused’ future updates was because when i switched off computer the windows update was automatically re-installed again!!!

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  4. Anonymous
    2020-06-15T14:27:15+00:00

    Hi Jonathan,

    I was in the same frustrating position as you with this situation! I  too got an error message when i tried to uninstall this update.

    in the end i did a system restore to the point just before the update was installed.  It worked!!!!!  My Brother printer worked again.

    so i then went into Settings and paused any future updates until july in the hope it may be fixed by then.

    does this help you?  Like many, i wasted a whole day trying to sort this without any luck until i did the restore point.

    good luck

    jill

    Should also have mentioned that the reason i ‘paused’ future updates was because when i switched off computer the windows update was automatically re-installed again!!!

    Jill, 

    Good tip to keep updates from creeping back in.

    I did a restore to an earlier time and still not printer action.  I'm out of options.

    Jack

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  5. Anonymous
    2020-06-15T14:51:18+00:00

    Brother USA Website Instruction for Overcoming the Microsoft Windows 10 Update Error

    Thanks, Henry for further comment and links. I've just found a further one that may help!

    https://support.microsoft.com/en-us/help/4566779/usb-printer-port-missing-after-disconnecting-printer-while-windows-10

    underlining added:

    USB printer port missing after disconnecting printer while Windows 10 (version 1903 or later) is shut down

    Applies to: Windows 10, version 1903, all editions Windows 10, version 1909, all editions Windows 10, version 2004, all editions

    ...

    Resolution

    You can avoid the issue by connecting a powered-on USB printer before starting Windows.

    More information

    Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. We are working to fix the issue in a future version of the operating system.

    Last Updated: Jun 11, 2020

    If it happens again I'll try that.

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