Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-24T07:06:01+00:00

    Well, Rhaine did a good job explaining but if you the number of posts this subject has had; I think MicroSoft should be shamed of what it causes due to incomplete Q&A

    I gave up and restoring my soundcard whihc is also a remnant of this 'great Update'!!!

    Well, printing problems solved.

    Now for the rest, maybe the next one will disable the HardDisk ;)

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  2. Anonymous
    2020-06-26T09:02:12+00:00

    Thanks Jack,  I have same window system as yours, just different Build No. )S Build 18362.836, clicked on link you provided and selected update and clicked on 'ADD' but nothing happened, tried a few times, waited patiently each time but nothing appeared on the screen.

    this is so annoying for everyone.  KB560960 keeps appearing and installing so printer doesn't work AGAIN. 

    So I guess I just have to keep uninstalling. Hopeless situation.

    thanks for listening to me whinge and thanks to you and everyone else who have been so generous in trying to help us with your solutions.

    Jill

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  3. Anonymous
    2020-06-27T15:41:51+00:00

    I have 2 computers and two Brother DPC-195C printers and both stopped printing recently.

    On the computer with Windows 10 ver1909, I uninstalled KB4560960 and the printer now works again.

    On the computer with Windows 10 ver 2004, I uninstalled KB4557957 and the printer now works again.

    As a precaution, I’ve also turned off the Windows updates until the end of July in the hope that Microsoft will sort out these issues by then.

    I hope that is of help to others with this problem.

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  4. Anonymous
    2020-06-27T18:18:25+00:00

    Hi there,

    i have the same issue and have uninstalled this update many times because no matter how often i uninstall it, a few days later it is automatically reinstalled.  I switched off updates until end of July just like you but then Jack sent a link to the Microsoft Update Catalogue where a fix had been listed but had to be installed via this link, then the update would not be reinstalled.  However, for me this did not work, i clicked on the relevant system for me but nothing at all happened, no matter how long i waited.  Here is the link in case it helps you 

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567512

    what is even more annoying is Microsoft listing this error as ‘Fixed’ with this update !!!!  Well oh no it isnt!!

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  5. Anonymous
    2020-06-28T14:16:20+00:00

    My printer has also stopped printing.

    I followed the steps to uninstall the updates, and an error box popped up saying it wasn't installed. This happened for both updates.

    I then went through the steps suggested on the brother website. I went to the microsoft site and downloaded the update. Then went to install it and it said it wouldnt work on my machine (windows 10). I tried the other 2 files just incase and had the same error.

    I've emailed brother to see if they can help.

    Also hoping that someone may have a suggestion for me on here? thanks in advance

    Al

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