Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-20T21:19:57+00:00

    HI, I'm no expert but for version 1809 you might go to the following links;

    https://www.catalog.update.microsoft.com/Search.aspx?q=cumulatieve%20update%20windows%2010%20version%201809

    I think this download could do the trick... (kb4567513 for version 1809)

    https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=71264e51-3cc4-43b1-bc64-6d05ecb98a40

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  2. Anonymous
    2020-06-22T18:33:50+00:00

    Hi!

    I have Brother DCP195C and with this I have managed to solve it. I hope it works for you.

    http://support.brother.com/g/b/faqend.aspx?c=sg&lang=en&prod=dcp375cw_all&faqid=faq00100708_000

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  3. Anonymous
    2020-06-22T20:45:19+00:00

    I have the exam problem since the update, really bad timing, the week I am publishing my thesis,

    The printed now moved to 'unspecified' device

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  4. Anonymous
    2020-06-23T13:58:28+00:00

    I have the exam problem since the update, really bad timing, the week I am publishing my thesis,

    The printed now moved to 'unspecified' device

    Locteau,

    If you have an iphone [and maybe android has a similar app] you can download the "Brother Print and Scan" app, email any doc to yourself, pick it up on your phone and print it using the Brother app.

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  5. Anonymous
    2020-06-23T21:52:52+00:00

    Greetings,

    My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today

    I am also Windows user. Let us work together to sort this out.

    You can try uninstalling the KB Update KB:4560960 and KB:4561608 as a workaround.

    To uninstall the update using command prompt follow the steps below.

    1. Press the Windows key
    2. Type cmd in the search box
    3. Right click on it and run the application using administrator.
    4. A box will open.
    5. Type the following command after replacing the KB ID with the one that you wish to uninstall: wusa /uninstall /kb:[id]
    6. Example: wusa /uninstall /KB:4023057
    7. Once done typing hit enter.

    Once done uninstalling the both KB update restart your pc and try to check if issue persist.

    I hope the steps above helps. Please let me know how it goes.Have a nice day ahead and be safe.

    With Warm Regards

    Rhaine C.

    Fantastic. I have spent (wasted) hours uninstalling/reinstalling/testing a Brother DCP-197C that suddenly stopped printing, even though I could see documents going through the USB001 print spooler; the documents and any test pages were going through the spooler OK then just disappearing into the ether. Having read this post from Rhaine and the responses, I had a look in my list of Windows 10 Updates and KB:4560960 was in the list, so I uninstalled KB:4560960 using the instructions from Rhaine and my perfectly OK printer is now printing again. Many thanks Rhaine.

    POSTSCRIPT:

    Further to the above, everything was working OK last night and I printed an important document OK; this morning I needed to print another important document and my Brother DCP-197C would not print (even though I could see the document going through the print spooler window); I checked Windows 10 Settings/Update History and there had been an overnight update. Guess what? KB:4560960 had been reinstalled by Windows 10 overnight and stopped my perfectly OK printer from printing. So I uninstalled KB:4560960 (again) using the instructions from Rhaine and everything prints OK again. [I have blocked any further Windows Updates for the maximum 35 days allowed on my computer. Hopefully, Microsoft can sort out this huge problem by then....]

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