Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

109 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-06-17T21:17:08+00:00

    Hi Jack,

    Hmmmm! That's everything I can think of and you've done them all...! Looks like a case of hoping that Microsoft fixes the issue with the updates ASAP..!

    I've upgraded 2 laptops in my house to the latest window 10 version 2004, (the other PC's have a message saying they won't update yet!) But from what I'm reading it wouldn't make any difference. Its definitely not a brother issue as everybody and yourself agrees, especially if you can print from your phone!

    The only (and it's way off and a longshot - a very longshot...!!!!) If you can upgrade to version 1909 or 2004 then see if those kb's are installed and you can uninstall them...! But thats the 3rd glass of whiskey I've had that's talking!

    Finger and toes and anything else crossed for you and other people that haven't been able to fix the issue!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-06-18T07:06:47+00:00

    Uninstall KB4557957 if it is there - mine updated today and KB560960 dissappeared from the intalled updates list, however I was still not able to print. I then noticed that  KB4557957 had appeared, so I uninstalled that and...it now prints again.

    Thanks! That was the it!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-06-18T11:04:43+00:00

    Uninstall KB4557957 if it is there - mine updated today and KB560960 dissappeared from the intalled updates list, however I was still not able to print. I then noticed that  KB4557957 had appeared, so I uninstalled that and...it now prints again.

    Thanks! That was the it!

    OK, so the offending updates have gone, but watch out for the "klingons", the next time Microsoft issue another KB, the removed updates will be reinstalled and you may have to repeat the uninstall, or disable future updates until you can Google that Microsoft have identified and corrected their problem.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-18T14:18:27+00:00

    Yes- Ive disabled future updates until the limit it will allow - will revisit and see the lay of the land in a few weeks time.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-18T17:50:41+00:00

    Pitexx,

    Thanks ...

    I have Windows10 'Home' (v2004)and the KB:45557957 was installed - removing the KB resolved the issues for me.

    I still see the event for my DCP-195C printer... (seen in device manager)

    Device USBPRINT\BrotherDCP-195C\8&d77f818&0&USB001 requires further installation.

    However it prints ..  so thank again for the help.

    Was this answer helpful?

    0 comments