Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-17T18:42:42+00:00

    Hi jack,

    Just googled it as someone would explain it simpler than me!

    You can check whether you're using S Mode by heading to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right the Edition entry, you're using an S Mode PC.

    Sean

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  2. Anonymous
    2020-06-17T19:19:56+00:00

    Hi ChristopherWhitmey,

    Not sure if you know, but you can switch out of S mode, I've just googled it and realized with my childs PC I didn't do an upgrade to windows 10 Home I switched out of S mode! I'm tech support for family and friends and done a few windows 10 upgrades and installs! I'm getting confused easily!!!!

    Some instructions from microsoft in the link below worth reading!

    Remember to backup all your work, files, etc. make a note of all the programs you have installed, have you the media to re-install or can it be downloaded, etc, also the serial numbers of the programs etc!. if you do want to switch out, remember you can't go back to S mode...!

    https://support.microsoft.com/en-gb/help/4020089/windows-10-in-s-mode-faq#:~:text=Windows%2010%20in%20S%20mode%20is%20a%20version%20of%20Windows,10%20in%20S%20mode%20page.

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  3. Anonymous
    2020-06-17T19:21:29+00:00

    Hi jack,

    Just googled it as someone would explain it simpler than me!

    You can check whether you're using S Mode by heading to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right the Edition entry, you're using an S Mode PC.

    Sean

    Sean,

    Thanks. Just did that process and find:

    Edition: Windows Home [no S mode]

    Version: 1903

    Build: 18362.836

    So even with no S mode, my Brother MFC-J410W will not print.

    BTW, in case this work-around was missed within this long thread. I can "print" using the Brother "iPrint and Scan" app on my iPhone 8. [free from the Apple App store] I email a doc to myself, pick it up on my phone email app, and use the Brother print app to print to my WiFi printer!

    Jack

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  4. Anonymous
    2020-06-17T20:17:54+00:00

    Hi Jack,

    I've just been reading through the previous pages, apologies if i'm repeating things that you may have done but did you have kb4557957 in the update history? I'd seen you'd tried uninstalling other kb's. Also i noticed your connected to the printer via WiFi and you can scan to the computer so it would look like a windows update issue! Is the printer near the PC and do you have "USB 2.0 A Plug to B Plug" cable you could plug in? Another thing you may have done. so apologies again if you have! Have you deleted the WiFi connection from the PC and tried reconnecting / setting up the WiFi connection again?

    Sean

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  5. Anonymous
    2020-06-17T20:40:24+00:00

    Hi Jack,

    I've just been reading through the previous pages, apologies if i'm repeating things that you may have done but did you have kb4557957 in the update history? I'd seen you'd tried uninstalling other kb's. Also i noticed your connected to the printer via WiFi and you can scan to the computer so it would look like a windows update issue! Is the printer near the PC and do you have "USB 2.0 A Plug to B Plug" cable you could plug in? Another thing you may have done. so apologies again if you have! Have you deleted the WiFi connection from the PC and tried reconnecting / setting up the WiFi connection again?

    Sean

    Sean,

    Never had the KB4557957 update.

    Can't use any USB connection to the printer as it is WiFi only [no USB or printer cable port on the printer]

    already had uninstalled the entire printer/fax/scanner from the computer, downloaded the newest printer software package from the Brother site and reinstalled [with appropriate restarts to the computer]. The reinstall of the printer software included new set up of wifi connection.

    At a standstill right now.

    Jack

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