Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-16T11:24:26+00:00

    Unfortunately, my printer is wifi only.

    Jack

    Jack,

    If you haven't tried it already, why not switch off the computer and then power up the printer with its wi-fi live (however that works!) then switch the computer on?

    The WiFi printer is always “live” anytime it is powered on, which is constantly. 

    throughout these processes, i have powered off amd restarted the computer many time with the printer “live”. 

    thanks for trying.

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  2. Anonymous
    2020-06-16T12:35:28+00:00

    Wel,, MS did it again, all updates were off but ... this morning it updated anyway and ... printing stopped

    The list op KB's

    KB-ID When What

    KB4552925 11/06 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 2004 for x64(KB4552925)

    KB4560960 ??/?? Not present

    KB4497165 15/06

    KB4557957 16/06 Cumulative Update for Windows 10 2004 for x64-based Systems (KB4557957)

    I uninstalled KB4557957 again and it's back to normal (for as long as it lasts) and I now really turned off all updates

    Current OS status

    Windows 10 Pro

    Version 2004

    Installed on 11/06/2020

    OS build 19041.1

    And it prints again, still no sound but that's the lessr of my worries

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  3. Anonymous
    2020-06-16T19:39:09+00:00

    I've been looking at a friends PC for over 2 hours and initially came to the conclusion that the printer communication had died but the printer would work from the printer menu..! He dug out an old laptop he had with the brother software on, plugged the printer in and hey presto the printer worked. tried my own laptop and that didn't work either! Came to the conclusion it was the windows update which as been confirmed by finding this thread just now...! I'll try to remote in when I can get in touch with him and remove the kb... updates mentioned!

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  4. Anonymous
    2020-06-16T20:32:02+00:00

    Same issue here with Brother DCP-195C, was working perfect both at home and at work i.e. 2 No. printers.

    Have unistalled then new install but no printing. Sometimes when I tried to print a test page, it would be in the queue for a couple of seconds then remove itself.

    What can I do to sort out my printing issues.

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  5. Anonymous
    2020-06-16T20:53:22+00:00

    Follow the instructions in previous answers, Uninstall the Windows Updates.

    A list of some of the culprits

    KB-ID When What

    KB4552925 11/06 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 2004 for x64(KB4552925)

    KB4560960 ??/?? Not present

    KB4497165 15/06

    KB4557957 16/06 Cumulative Update for Windows 10 2004 for x64-based Systems (KB4557957)

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