Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-15T14:58:58+00:00

    Sorry, but this fix didn't work for me, either. Ran the  wusa /uninstall /KB:4560960 command in the DOS box. After restarting, printer (a Brother MFC790CW) still won't work, AND when I look at the Windows updates list in Settings the damned KB:4560960 update is still there!

    I'm a 75 year old Vietnam veteran with a bum heart and they told me last year I've now got cancer in both lungs. I can't afford a new printer just now because there are other things I have to pay for!

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  2. Anonymous
    2020-06-15T15:20:24+00:00

    This is a bummer.

    I kan only speak for myself (71) but it took two tries and it worked, but many KB's have been mentioned, I did not have 4560960

    And I did have KB4497165 and this one rest all back to 'normal' with the result that I could print again

    Maybe try and start your system in Safe Mode with Networking support and try again

    If possible log in as administrator or give your own user account the highest privileges

    HAppy hunting and hope you can get it solved.

    We're here al 'victims' of Microsoft's updates ;(

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  3. Anonymous
    2020-06-15T15:23:59+00:00

    Mike, very sorry to learn of your great challenges.  I don't know anything about the Brother MFC790CW.  But if it is connected to your computer via the USB, would the post I made a few minutes before yours help fix it?

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  4. Anonymous
    2020-06-15T20:02:15+00:00

    Brother USA Website Instruction for Overcoming the Microsoft Windows 10 Update Error

    Thanks, Henry for further comment and links. I've just found a further one that may help!

    https://support.microsoft.com/en-us/help/4566779/usb-printer-port-missing-after-disconnecting-printer-while-windows-10

    underlining added:

    USB printer port missing after disconnecting printer while Windows 10 (version 1903 or later) is shut down

    Applies to: Windows 10, version 1903, all editions Windows 10, version 1909, all editions Windows 10, version 2004, all editions

    ...

    Resolution

    You can avoid the issue by connecting a powered-on USB printer before starting Windows.

    More information

    Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. We are working to fix the issue in a future version of the operating system.

    Last Updated: Jun 11, 2020

    If it happens again I'll try that.

    Unfortunately, my printer is wifi only.

    Jack

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  5. Anonymous
    2020-06-16T10:03:57+00:00

    Unfortunately, my printer is wifi only.

    Jack

    Jack,

    If you haven't tried it already, why not switch off the computer and then power up the printer with its wi-fi live (however that works!) then switch the computer on?

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