Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-12T14:34:16+00:00

    Hello everyone, can I suggest that you all read a tandem thread regarding Brother Printers not responding to the print command.  For the attention of the Microsoft Independent Advisers,   please check  https://answers.microsoft.com/en-us/windows/forum/windows\_10-hardware/printer-wont-print/2a85dead-7dbe-473c-9516-2a460925cc8c?messageId=bafec329-1aa1-43fc-ae71-31d1bff15c6f , where, what seems to be the same problem cannot be resolved using some of the same checks and attempted fixes.

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  2. Anonymous
    2020-06-12T13:59:21+00:00

    Hi Christopher Whitey,

    Thank you for updating me about this issue.

    I apologize that those steps was not able to provide as a desired outcome.

    Please accept my sincere apology.

    Please don't worry we will be asking other independent advisors to contribute their ideas on this concern.

    I am sure that they would be able to contribute to us useful information that would fix this issue.

    Sincerely,

    Anthony De Jesus
    Independent Advisor

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  3. Anonymous
    2020-06-12T13:51:50+00:00

    Same problem with a Brother MFC790CW. All of a sudden (specifically after latest Windows update) it won't print! Not from Word, Excel, Edge, Notepad, Acrobat - nowhere, nohow. Kind of oddly, Paperport still SCANS OK on this multi-function printer, producing .jpg and .pdf documents just fine, so I know there is at least some communication between the computer and printer.

    C'mon Microsoft, fix your update!!! I'm a 75 year old retiree & I don't want to buy another printer because YOU screwed up! (and what assurances do we have you won't screw up THAT printer?)

    Mike in Spokane

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  4. Anonymous
    2020-06-12T13:32:11+00:00

    Same situation here.

    I expect the answer is 'Yes' but may I make sure please? 

    1. You have Windows 10S?

    2.  The problem only happened since Windows update a few days ago?

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  5. Anonymous
    2020-06-12T13:30:32+00:00

    Hi!

    I also have this problem with my DCP 195C on Windows 10 Home. I tried to reinstall drivers and change USB port but this changes nothing. It seems the printer is recognized correctly by programs and as a printer because You can access printer settings (and Brother dedicated printer settings) only Windows don't recognize printer by it's drivers and don't list it in printers list in settings - it is listed under "Unspecified" section. In result printing don't work at all. I am almost sure it is the fault of last update.

    best regards

    Rafał Jankowiak

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