Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-15T10:09:52+00:00

    Any advice from anyone who cannot even uninstall the updates as it throws up an erropr - this is on a clean install of windows with no other issues?

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  2. Anonymous
    2020-06-15T10:01:17+00:00

    Sorry, Raine.  Had to unmark as answer as there has been another Micosoft update and it won't print again!!!! }:-(

    Had an answer from Brother Support UK 13 June:

    This issue is due to the windows update that occurred recently.

    You can consider uninstalling the update that has occurred in order to restore the printer. You are NOT obligated to do so however this is the only solution we have at this the moment in time.

    Back to square 1 and uninstall the latest update

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  3. Anonymous
    2020-06-15T01:29:24+00:00

    Yeah, a truly disappointing experience. Like you, my Brother MFC790CW will scan from either the flat bed glass or thru the automatic document feeder. It will also PRINT - as a copier - in either black & white or color. So I know the mechanical functions of the machine are OK, just that Microsoft screwed up the drivers somehow.

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  4. Anonymous
    2020-06-14T22:32:56+00:00

    KB4557957 Solved my problem, Brother DCP-395CN, same thing, scanning and all that working except printing

    When the unistall is complete you're back to build 19041

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  5. Anonymous
    2020-06-14T22:25:01+00:00

    follow the advice and uninstall kb:4560960 and all will be well. Thanks microsoft for taking an hour out of my life that I will never get back !!!!

    What's an hour for Microsoft when we're just grains in their cogwheels ;)

    I didn't even have  the KB you mentioned, it was KB4557957

    I have Brother MFC-J410W having the same problem as listed on this thread. I just went through the uninstall of KB:4560960 and still no printer function. Strangely, I can still do scanning to file etc from the Control Center3 app, but no printing from ANYWHERE. I have to email a doc to my iPhone 8 and use the Brother printing app from the phone to print!

    Any further suggestions?

    Jack Sheets

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