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My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020. Windows did a large update yesterday or day before. Now the printer will not work }:-( Tried looking at settings but nothing seems to solve the problem. Anyone any suggestions please?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just managed to remote into my friends PC and uninstall windows update kb4560960, is printers now printing.! Also under settings - update and security - windows update - advanced options I've paused tge updates till the 24th June, hopefully when the updates resume Microsoft will have issued a fix.!
I have same problem. Uninstalling the Windows 10 update gets the printer working again, so there is no doubt that the issue is with the update.
WOW, your conclusion is astonishing (meant sarcastically)
Have you not read all the other identical issues?
I have same problem. Uninstalling the Windows 10 update gets the printer working again, so there is no doubt that the issue is with the update.
Same issue here with Brother DCP-195C, was working perfect both at home and at work i.e. 2 No. printers.
Have unistalled then new install but no printing. Sometimes when I tried to print a test page, it would be in the queue for a couple of seconds then remove itself.
What can I do to sort out my printing issues.
Hi MuI16. If you read through the last 5 pages of input, you may find an answer that works for your particular case when put to the test. There seem to be different solutions for different KB updates, and some of those affected cannot find an answer unfortunately. Some of the remedies are too difficult for some of us to comprehend due to not being very computer savvy. The problem with most of the fixes result in the update reloading and recreating "the printer not receiving the print message" problem. Brother tech section have provided me with a printer driver re-install fix which didn't work for me because the problem is not with the printer driver, although I did find one Googled online suggestion, which got my print spooler talking to the printer again. Good luck.
Follow the instructions in previous answers, Uninstall the Windows Updates.
A list of some of the culprits
KB-ID When What
KB4552925 11/06 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 2004 for x64(KB4552925)
KB4560960 ??/?? Not present
KB4497165 15/06
KB4557957 16/06 Cumulative Update for Windows 10 2004 for x64-based Systems (KB4557957)
