Windows 10S Brother printer DCP-195C will not work

Anonymous
2020-06-11T10:39:01+00:00

My elderly DCP195C has been working fine with my Windows 10S until today, Thu 11 June 2020.  Windows did a large update yesterday or day before.  Now the printer will not work  }:-(   Tried looking at settings but nothing seems to solve the problem.  Anyone any suggestions please?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-12T12:11:46+00:00

    I've spent several hours yesterday evening.  When going to Settings > Devices > Printers DPC-195C is not listed.  So how can you uninstall it?

    I discovered the same as Peter Weir and RJBrown.

    When I ran the printer troubleshooter it told me there were no faults with DPC-195C !!!

    I also can scan an image and save it.  When I go to print the icon appears in the right hand side of the bottom taskbar saying "1 document(s) pending for Christopher".  Then it suddenly changes to "0 document(s) ..." !  When you right click on the icon and  'Open Devices and Printers' the DPC-195C picture appears in 'Unspecified'.  You cannot move it into Printers only remove it.

    What has Microso$t done??

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  2. Anonymous
    2020-06-12T09:24:06+00:00

    Having the same issue here, when you are working from home and POOF! cant print diddly squat.  I know cables are ok as I can scan documents into PC.   The print jobs show in the printer menu then just disappear, no data received to the printer, and therefore no printing.    

    My printer was working FAB! and I thought it was the printer until I searched.  Could of saved me the day yesterday searching for new cable and possible replacements (which in the UK Brother printers of similar use, size and price are OUT OF STOCK!)

    Let me know if you get yours working Because I need mine to too

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  3. Anonymous
    2020-06-12T08:40:45+00:00

    Same here

    Brother DCP195c was working fine in windows 10 and showing in the installed printers list

    I have made no changes except any microsoft updates that have been done last few days

    The printer is now showing up in other devices as a DCP195c, I can read the ink levels etc..

    But it will not accept print jobs

    This is clearly a Windows 10 update issue. Similar to the issue where external storage drives

    failed to be recognised when Microsoft turned of SMB1 services

    Please look into this asap Microsoft, and dont just fob us off with user error or driver troubleshooting

    because i have tried them all.

    The DCP195c is not faulty as its work fine on my Windows 7 machine.

    Thanks

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  4. Anonymous
    2020-06-11T10:58:35+00:00

    Thanks, Anthony.  Went to link page and saw ' Device support on Windows 10 S.'  Clicked through and went there.  But only a link to Brother Industries page where it says DCP-195C works with Windows 10S.  Should I revert to your original Win 10 page and go though those steps although I have Win 10S?

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  5. Anonymous
    2020-06-11T10:42:28+00:00

    Hi ChristopherWhitmey,

    Thank you for bringing this concern to us, my name is Anthony I am an Independent Advisor and a Windows 10 OS user like you.

    I understand that there where concerns that your Brother printer DCP-195C will not work after Windows 10 update.

    Please let us work together to find the a solution for this concern.

    Let us use these guide troubleshooting steps provided by Microsoft bellow

    Fix printer connection and printing problems in Windows 10

    https://support.microsoft.com/en-gb/help/401540...

    Please let me know on how I can provide further assistanceChristopherWhitmey. I would do my very best to help.

    Continue to be safe ChristopherWhitmey.

    Best regards,

    Anthony De Jesus

    Independent Advisor

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