Signed out of everything on reboot

Anonymous
2020-07-01T22:43:35+00:00

I have an issue that every time I reboot windows 10 pro, I am signed out of many of my accounts which require me to sign in again.  My google account on chrome, adobe, zoom and Microsoft all require signing in before I can use.  This is particularly a problem with the Adobe products since they are a subscription based I can only use them off-line if I am signed in.  So far, my desktop versions of WhatsApp and Signal do not sign me out.  Is this a setting or a bug?

I am fully updated to the May 2020 update Verson 2004

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-01T23:11:20+00:00

    Hi TrimericCap7471-

    I'm Kevin B. Independent advisor and a Windows 10 user like you. I do apologize for the inconvenience on your sign ins. Let me help you with this.

    I just want to ask, are you able to keep the signed in on your accounts before ?

    Is there any changes on the device or on your software that might trigger the problem?

    When you try to sign in back, is there an option for you to click remember your credentials or keep me signed in after log in ?

    If Google keeps signing you out, here are some steps you can try:

    Make sure cookies are turned on. Some antivirus or related software may delete your cookies.

    On your computer, open Chrome.

    At the top right, click More Moreand then Settings.

    Under "Privacy and security," click Site settings.

    Click Cookies.

    From here, you can:

    Turn on cookies: Next to "Blocked," turn on the switch.

    Turn off cookies: Turn off Allow sites to save and read cookie data.

    If your cookies are turned on, clear your browser's cache.

    Note: While deleting your cookies may resolve the problem, it will also remove your saved settings for sites you've visited.

    On your computer, open Chrome.

    At the top right, click More More.

    Click More tools and then Clear browsing data.

    At the top, choose a time range. To delete everything, select All time.

    Next to "Cookies and other site data" and "Cached images and files," check the boxes.

    Click Clear data.

    Make sure you’re using the latest version of your browser.

    Use a browser like Chrome to remember passwords for you.

    If you enter a new password on a site, Chrome will ask to save it. To accept, click Save.

    To see the password that will be saved, click Preview Preview.

    If there are multiple passwords on the page, click the Down arrow Down arrow. Choose the password you want saved.

    If your username is blank or incorrect, click the text box next to "Username." Enter the username you want saved.

    If you want to save a different password, click the text box next to "Password." Enter the password you want saved.

    Add trusted computers and devices

    Sign in on a computer or device you trust.

    When you enter a verification code, select Don't ask again on this computer.

    Hope this will work and have a blessed day!

    Thanks.

    Kevin B.

    Independent advisor

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  2. Anonymous
    2020-07-03T14:39:05+00:00

    Yes, all the mentioned accounts used to leave me signed in (Chrome, Zoom, Adobe, and Microsoft).

    I believe the change happened with the May 2020 update. d

    Checking the 'remember me' options do not resolve or even change the problem.

    I have all cookies selected and have tried the steps to keep signed in to Chrome.  In fact those were the first steps I tried because it was the first program I noticed the problem in.  Since then, I assumed it was a Windows issue since I didn't make any other changes and nothing that would have permission to affect all those programs.

    I would appreciate advise related to Windows, since it is unlikely that Chrome has the ability to log me out of my Microsoft products as well.

    thank you

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  3. Anonymous
    2020-07-03T17:36:44+00:00

    Hi TrimericCap7471-

    Thank you for your kind reply and i do apologize for it didn't work this time. Allow our colleague to check your issue maybe they do have idea.

    Thanks.

    Kevin B.

    Independent advisor

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  4. Anonymous
    2020-07-14T09:18:28+00:00

    I have the exact same problem after every restart.

    with every restart, I have to sign in to:

    gaming accounts (Rockstar social club/battle.net/Uplay/Steam)

    google chrome

    Adobe

    windows mail (only Gmail and Hotmail account)

    this happened after last windows major update.

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  5. Anonymous
    2020-09-08T14:19:22+00:00

    I have the same problem. Never had it until Windows update (May 2020?). I have done everything (reinstall Chrome, clear cache, check "remember password", cookies are on, etc. etc. Still happening for all programs that used to remember my login information.

    Very frustrating!

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