Outlook not saving passwords after windows 10 Update 2004

Anonymous
2020-07-08T13:51:28+00:00

Since Windows 10 update 2004 loaded onto my PC, outlook 2010 will not store passwords for POP and Imap email accounts.  I have to re-enter after every reboot.  The password is cleared from the account settings user info page.  On starting outlook it prompts for each password. I then have to go into account settings to set them there else I would have to re-input every time I restart outlook never mind the reboot. It would seem the the update also cleared any cached passwords to other websites as well. Those I have restored OK.

Remember password is set in the account settings, I've tried creating a new profile, I've disabled all addins.  Now run out of ideas!

Windows for home | Windows 10 | Windows update

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Anonymous
2020-07-08T14:06:25+00:00

Hello Ian,

My Name is Chander, a Microsoft Independent Advisor and a fellow Windows 10 user like you. I hope I can help you on your concern.

Please try these steps -

  1. search credentials manager in start.
  2. click windows credentials.
  3. Delete all the credentials from there.
  4. relaunch outlook, enter password and check the box remember password and see if that helps?

If that does not help try creating this registy key -

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover

New Dword - ExcludeExplicitO365Endpoint and value of 1.

Ref - https://kb.intermedia.net/Article/39713

Let me know if you have any questions or concerns.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2021-02-01T00:51:56+00:00

    Hello Ian,

    My Name is Chander, a Microsoft Independent Advisor and a fellow Windows 10 user like you. I hope I can help you on your concern.

    Please try these steps -

    1. search credentials manager in start.
    2. click windows credentials.
    3. Delete all the credentials from there.
    4. relaunch outlook, enter password and check the box remember password and see if that helps?

    If that does not help try creating this registy key -

    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover

    New Dword - ExcludeExplicitO365Endpoint and value of 1.

    Ref - https://kb.intermedia.net/Article/39713

    Let me know if you have any questions or concerns.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I tried to go to credentials manager, get error message saying “you do not have permission to save files to this location.  Select a different location.  What this means I do not understand,  I save files all day long and now it says I have no permission?

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  2. Anonymous
    2021-01-31T06:19:05+00:00

    Why are you always making it more difficult than already it is.
    This i definitely not a solution.
    Thanks but no thanks.

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  3. Anonymous
    2021-01-27T15:32:50+00:00

    Hi,

    Finally, it seems that this Microsoft Outlook update/workaround worked well for me.

    ...

    https://support.microsoft.com/en-us/office/outlook-and-other-apps-won-t-remember-password-after-windows-updates-1e5a8a80-7112-440a-a18c-be2e50047a75

    Good luck to all,

    G

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  4. Anonymous
    2021-01-27T14:52:36+00:00

    Finally a workaround that works for me.   It also resolved an issue with Edge not remembering passwords and addresses (autofill). 

    ... and I do not miss the HP utility at all ...

    Thanks T49sp!

    Hi,

    Thanks T49sp,

    It also works fine again for me now.

    Indeed I used the following Microsoft link, and in task manager the HP printer task disabled.

    Passwords from Edge and the Kerio Outlook connector are saved again.

    I just think it's strange that Microsoft doesn't have a patch for this yet.

    Kind regards HwH 2021

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