This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
So what do people with computers with Conexant drivers do? Windows Update says update drivers but there are none acceptable, it also says Microsoft is working on a fix ? So what do we do? If there are compatible drivers for devices using Conexant Audio where are they, how do we get them and install or replace them (I have tried everything to no avail). When does MS expect a fix ? Are persons with Conexant audio drivers computers at end of life ? Does anybody care ?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
to much variation in HW, WU gives my HW this version only!
Conexant SmartAudio HD
from Conexant
v8.66.29.6
10th Nov 2016
I tried some latest versions through other sources but I guess they aren't for my HW, thus didn't got installed. MSFT Catalogue website isn't friendly to HW selection, I always loose hope over there. Plus, if an update arrives for my HW, then it would be pushed automatically?
I have a HP envy x360 notebook with the Conexant audio ISST drivers. Since 1909 updates expires in about a month, I decided to try what I read previously. I still get the block on windows update. I used device manager to disable the Conexant audio drivers. I did not delete the drivers. I did not reboot since that would have reinstalled the audio drivers. Went to the windows web site used the update for 2020 H2. It installed without any problems. (It took a very long time for the installation to complete). Following installation I checked device manager, the Conexant audio drivers had been reinstalled and everything worked fine. No audio problems or other problems. I used windows update to install the 2021 updates to win 10 2020 H2.
PS: I made a complete backup of my 1909 installation before starting just in case major problems should occur. Didn't need it.
Thank you very much, Jon,
I exactly followed your recommendations and after a long update-process I got the latest Windows version 2020 H2 on my ASUS Zenbook. It worked great and the Conexant drivers are working fine.
PS.: Of course I have also made a complete backup (without needing it).
Has anyone tried to disable audio in BIOS on the Yoga Laptop (ThinkPad - Type 20CD) and use a supported small inexpensive USB audio interface from Behringer or Focusrite Scarlett to provide audio? That way, the laptop can be updated.
Incidentally, I use the Scarlett on other laptops with condenser microphones and analog audio mixers when needed for video conferencing and the result is great and PC overhead minimal.
No - but as per my original post way back at the beginning of this thread with this exact model I blocked the driver update by policy. installed a generic driver, completed the update when it was offered after a couple of dates. removed the block and let windows install the Conexant driver and it worked fine. laptop has been running without issues since.
Thanks for your reply. It is good to know that I am not alone in my quest for an updated Synaptics audio driver.
Since I manage a number of affected laptops - not just my own - I will wait until an officially tested fix is available. I have to weigh the downside of missing out on the 20H2 version for now against the risk of blue screens due to audio driver incompatibility. Even just one person losing data is too much. From my experience with DOS and Windows, I have learned to be very cautious about video and audio drivers especially when PC's are used in a business setting.
