Updating to Windows 10 Version 2004/Conexant Drivers

HP ProBook 450 G3, I just got offered the 2004 update after the latest round of driver updates.  Conexant driver version is 9.0.232.60, dated 9/10/2020.

Hi,

How did you get Microsoft driver after uninstall Conexant drivers?

Did you just uninstall thoose drivers, reboot and windows proposed "microsoft audio drivers" afterth restart?

thanks!

OK, I now realize I put an incorrect tenforums link in my reply.  So I have corrected my link and revised my article slightly.  Sorry for the clutter.  I think I have it right now.

You have asked the key question. There are a lot of different answers on this thread, many of which will work in some situations, but not for everyone. There’s no need to go searching for these drivers. The appropriate Microsoft driver is already present.

Here’s what I think WILL work for everyone (no guarantees).

First, while the Conexant driver is still installed, get the “hardware id” of the device as described in this link:

https://www.tenforums.com/tutorials/146562-prevent-windows-update-updating-specific-device-driver.html

Store the “hardware id” string in a text file for later use.

Next, WHILE DISCONNECTED FROM THE INTERNET, and WITHOUT A HARDWARE ID BLOCK ON AUDIO DRIVER INSTALLATION, uninstall the Conexant Driver. (device manager > Sound, video and game controllers > Conexant SmartAudo HD > right click > uninstall device > check “Delete the driver software for the device”. Click “Uninstall”). Then wait for the prompt to “restart”. WHILE REMAINING DISCONNECTED FROM THE INTERNET, do the restart. The appropriate Microsoft driver should be installed, as you should be able to see in device manager. In my case the driver is called “High Definition Audio Device”, and the “Driver Provider” will be listed as “Microsoft”.

The purpose of being, and staying, disconnected from the internet was to keep the Conexant driver from being automatically reinstalled. So finally, BEFORE RECONNECTING TO THE INTERNET, prevent this from happening by applying a block on the hardware id of the device, as described in the link above. When the block is in place, you can safely reconnect to the internet.

After I upgraded to 2004, I found that I didn’t have sound, because the hardware block prevents any driver from being reinstalled. I had to temporarily disable the hardware id block. This resulted in the Conexant driver being reinstalled. While the Conexant driver seems to work, it will presumably block future feature updates if the problem is not fixed. I prefer to stay with the Microsoft driver, so I repeated the above procedure.

Hi,

I already fixed a conflict between realtek audio manager and windows audio manager.  I wen to control panel in the search field I type realtek then the realtek audio manager appeared then I open it then I realized that the audio was disabled I enable it then cortona and audio all starting working. Maybe you can do the same to see in control panel if you can find conexant audio manager like I did with realtek. Take a look at catalog windows to find the right driver that fit with your computer.

Good luck

Hi,

How did you get Microsoft driver after uninstall Conexant drivers?

Did you just uninstall thoose drivers, reboot and windows proposed "microsoft audio drivers" afterth restart?

thanks!

I am repeating my response, because I forgot to quote the question I was responding to.  Sorry!

You have asked the key question. There are a lot of different answers on this thread, many of which will work in some situations, but not for everyone. There’s no need to go searching for these drivers. The appropriate Microsoft driver is already present.

Here’s what I think WILL work for everyone (no guarantees). WHILE DISCONNECTED FROM THE INTERNET, and WITHOUT A HARDWARE ID BLOCK ON AUDIO DRIVER INSTALLATION, uninstall the Conexant Driver. (device manager > Sound, video and game controllers > Conexant SmartAudo HD > right click > uninstall device > check “Delete the driver software for the device”. Click “Uninstall”). Then wait for the prompt to “restart”. WHILE REMAINING DISCONNECTED FROM THE INTERNET, do the restart. The appropriate Microsoft driver should be installed, as you should be able to see in device manager. In my case the driver is called “High Definition Audio Device”, and the “Driver Provider” will be listed as “Microsoft”.

The purpose of being, and staying, disconnected from the internet was to keep the Conexant driver from being automatically reinstalled. BEFORE RECONNECTING TO THE INTERNET, prevent this from happening by applying a block on the hardware id of the device, as described in this link: https://www.tenforums.com/tutorials/122303-enable-disable-installation-removable-devices-windows.html

When the block is in place, you can safely reconnect to the internet.

After I upgraded to 2004, I found that I didn’t have sound, because the hardware block prevents any driver from being reinstalled. I had to temporarily disable the hardware id block. This resulted in the Conexant driver being reinstalled. While the Conexant driver seems to work, it will presumably block future feature updates if the problem is not fixed. I prefer to stay with the Microsoft driver, so I repeated the above procedure.

You have asked the key question. There are a lot of different answers on this thread, many of which will work in some situations, but not for everyone. There’s no need to go searching for these drivers. The appropriate Microsoft driver is already present.

Here’s what I think WILL work for everyone (no guarantees). WHILE DISCONNECTED FROM THE INTERNET, and WITHOUT A HARDWARE ID BLOCK ON AUDIO DRIVER INSTALLATION, uninstall the Conexant Driver. (device manager > Sound, video and game controllers > Conexant SmartAudo HD > right click > uninstall device > check “Delete the driver software for the device”. Click “Uninstall”). Then wait for the prompt to “restart”. WHILE REMAINING DISCONNECTED FROM THE INTERNET, do the restart. The appropriate Microsoft driver should be installed, as you should be able to see in device manager. In my case the driver is called “High Definition Audio Device”, and the “Driver Provider” will be listed as “Microsoft”.

The purpose of being, and staying, disconnected from the internet was to keep the Conexant driver from being automatically reinstalled. BEFORE RECONNECTING TO THE INTERNET, prevent this from happening by applying a block on the hardware id of the device, as described in this link: https://www.tenforums.com/tutorials/122303-enable-disable-installation-removable-devices-windows.html

When the block is in place, you can safely reconnect to the internet.

After I upgraded to 2004, I found that I didn’t have sound, because the hardware block prevents any driver from being reinstalled. I had to temporarily disable the hardware id block. This resulted in the Conexant driver being reinstalled. While the Conexant driver seems to work, it will presumably block future feature updates if the problem is not fixed. I prefer to stay with the Microsoft driver, so I repeated the above procedure.