File History: Element Not Found Error on Windows 10 May 2004

Anonymous
2020-06-22T19:28:01+00:00

Using Windows 10 May 2004 edition with a brand new install of File History on two different machines now, I have managed to run into the following issue.

Selecting Clean up versions, then "Clean up":

I get the following dialog:

Again, this is on two different machines, with a clean install.

Note that I am using a simple folder with a 4KB file within it, although I first saw this on a fully-configured install with about 1.5TB worth of data within it.  This led me to diagnosing the issue and ultimately trying it on these two separate machines with a clean install.

Is this a known issue for 2004?

Thank you for any assistance/context/insight you can provide!

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2020-11-03T08:18:26+00:00

    I would report it to Microsoft via the Feedback app - Windows key + F key.

    Yeah  and the same thing still happened on the newest 20H2 version.

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  2. Anonymous
    2020-11-03T10:59:42+00:00

    Apparently, you cannot mark a reply as helpful if you created the question. 🤷‍♂️

    Anyways @JasonLiang26 the next time I see anything useful emerge from MSFT's "feedback" tool will be the first.  I have yet to see a single MSFT employee contribute to any of the very many items and complaints there.  I think that place is a step above an automated 800 number that a corporation tells you to call without any humans being there to answer.  That is, it's a place where complaints go to die. :P

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  3. Anonymous
    2020-11-04T10:37:11+00:00

    I am surprised how Microsoft is just ignoring, not even confirm to have a bug since month in file history.

    I have created my own Thread with all my information and steps to easy reproduce: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/file-history-element-not-found-when-clean-up-old/761eea3d-0ee1-4a4e-a9fd-9bd14546a175

    -> but Microsoft doesn't care

    So people advise to create a ticket on Feedback Hub. Okay, here is my ticket: https://aka.ms/AAa57qw

    I recorded all steps from creating a backup, until the cleaning bug.

    -> but Microsoft doesn't care

    I easily can find other Feedback reports, month ago:

    https://aka.ms/AAa5jql

    https://aka.ms/AAa5jqm

    https://aka.ms/AAa5r29

    https://aka.ms/AAa5jqv

    https://aka.ms/AAa5r2g

    https://aka.ms/AAa5jqx

    -> but Microsoft doesn't care

    I am shocked how much bugged 2004 is (20H2 is just to 2004). Did you even know that system files are corrupted on a clean 2004 installation? Just install 2004/20H2 with a clean ISO and directly run "sfc /scannow". It will find and correct corrupted files.

    Sorry for my rant, but this is so frustrating how much things got broke on 2004 and nothing is happening.

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  4. Anonymous
    2020-11-30T13:39:14+00:00

    how does one run an in-place repair

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  5. Virginia M 42,075 Reputation points Independent Advisor
    2020-11-30T13:45:52+00:00

    how does one run an in-place repair

    Download the media creation tool & double-click it to run, then choose to upgrade this PC now.

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