File History: Element Not Found Error on Windows 10 May 2004

Anonymous
2020-06-22T19:28:01+00:00

Using Windows 10 May 2004 edition with a brand new install of File History on two different machines now, I have managed to run into the following issue.

Selecting Clean up versions, then "Clean up":

I get the following dialog:

Again, this is on two different machines, with a clean install.

Note that I am using a simple folder with a 4KB file within it, although I first saw this on a fully-configured install with about 1.5TB worth of data within it.  This led me to diagnosing the issue and ultimately trying it on these two separate machines with a clean install.

Is this a known issue for 2004?

Thank you for any assistance/context/insight you can provide!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-26T17:06:04+00:00

    I’ve moved to Macrium Reflect which is also free & is more reliable.

    https://www.macrium.com/reflectfree

    Telling someone to use another product without actual solution isn't helpful at all.

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  2. Anonymous
    2021-05-26T17:08:52+00:00

    This is a CRITICAL issue that still EXIST!! Even in 21H1 build 19043.1023 of Windows 10. I wonder if anyone in Microsoft can help in getting this on the radar of something that needs to be reviewed.

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  3. Anonymous
    2021-05-26T17:31:12+00:00

    +1000 @StormySeaDog even after "repair" this issue recurs again. Everyone @ MSFT has given up on the good stuff and has moved on to the "important" things like UI. :P

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  4. Anonymous
    2021-05-26T17:32:22+00:00

    Unmarking the Marked Answer as this is simply broken software in Windows code. (I would mark THIS as the answer but alas this is not allowed... more broken code. :P )

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  5. Anonymous
    2021-06-16T13:48:08+00:00

    You have to wonder with the announcement of Windows 11 if they are going to use some of the money they will be collecting from consumers to actually fix their broken software, or if it's going to go to designers to make more desktop background wallpaper. 🤔

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    9 people found this answer helpful.
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