File History: Element Not Found Error on Windows 10 May 2004

Anonymous
2020-06-22T19:28:01+00:00

Using Windows 10 May 2004 edition with a brand new install of File History on two different machines now, I have managed to run into the following issue.

Selecting Clean up versions, then "Clean up":

I get the following dialog:

Again, this is on two different machines, with a clean install.

Note that I am using a simple folder with a 4KB file within it, although I first saw this on a fully-configured install with about 1.5TB worth of data within it.  This led me to diagnosing the issue and ultimately trying it on these two separate machines with a clean install.

Is this a known issue for 2004?

Thank you for any assistance/context/insight you can provide!

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2021-03-17T06:16:19+00:00

    Just had to endure the grief on another machine to fix this problem.  Someday I will make the jump to Macrium.   But for now, disconnecting the drive followed by an in-place repair seems to be the only remedy for this issue.

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  2. Virginia M 42,075 Reputation points Independent Advisor
    2020-12-31T21:04:05+00:00

    I backup to an external hard drive & can view the files easily.

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  3. Anonymous
    2020-12-31T20:56:32+00:00

    I know kinda believe that File History is constantly updating & saving the latest versions automatically when it runs .

    SyncEngine-2020-12-31.1959.1436.3.aodl is generated & saved every time a change is made to One Drive

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  4. Virginia M 42,075 Reputation points Independent Advisor
    2020-12-31T19:20:20+00:00

    If you believe this is a bug then please report it via Windows key + F key to open the feedback app.

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  5. Anonymous
    2020-12-31T19:13:11+00:00

    With inplace reinstall i could fix this issue on all of my 3 machines. But this cannont be the sollution! This Bug is crititcal an exist for months!

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