File History: Element Not Found Error on Windows 10 May 2004

Anonymous
2020-06-22T19:28:01+00:00

Using Windows 10 May 2004 edition with a brand new install of File History on two different machines now, I have managed to run into the following issue.

Selecting Clean up versions, then "Clean up":

I get the following dialog:

Again, this is on two different machines, with a clean install.

Note that I am using a simple folder with a 4KB file within it, although I first saw this on a fully-configured install with about 1.5TB worth of data within it.  This led me to diagnosing the issue and ultimately trying it on these two separate machines with a clean install.

Is this a known issue for 2004?

Thank you for any assistance/context/insight you can provide!

Windows for home | Windows 10 | Files, folders, and storage

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  1. Virginia M 42,075 Reputation points Independent Advisor
    2020-12-31T09:49:37+00:00

    I’ve moved to Macrium Reflect which is also free & is more reliable.

    https://www.macrium.com/reflectfree

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  2. Virginia M 42,075 Reputation points Independent Advisor
    2020-11-30T13:45:52+00:00

    how does one run an in-place repair

    Download the media creation tool & double-click it to run, then choose to upgrade this PC now.

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  3. Anonymous
    2020-11-30T13:39:14+00:00

    how does one run an in-place repair

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  4. Virginia M 42,075 Reputation points Independent Advisor
    2020-06-25T12:36:29+00:00

    I should update to say that a simple repair did not work.  I had to disconnect the drive and then repair.  So I effectively repaired twice (which might have led to the other issue I am now facing).  There might be other unknown considerations at play, but that's what worked for me.

    Glad to hear the repair did work, I mentioned that you may need to remove any drives - which included the file history drive. I’ve found doing this gives the best install of a new version of Windows.

    Sorry to hear it caused further problems though.

    I see my fellow IA Greg is ansering you on your other question. I’ll take a look though.

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  5. Anonymous
    2020-06-25T05:31:57+00:00

    I should update to say that a simple repair did not work.  I had to disconnect the drive and then repair.  So I effectively repaired twice (which might have led to the other issue I am now facing).  There might be other unknown considerations at play, but that's what worked for me.

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