Site passwords are lost after each reboot since a recent windows 10 update.

Anonymous
2020-07-15T00:43:15+00:00

Received an update last week. Ever since then, I lose my saved passwords for all websites that I had set to be saved after rebooting my system. This only started after this most recent update.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Newest
  1. Anonymous
    2020-07-15T17:50:44+00:00

    Received an update last week. Ever since then, I lose my saved passwords for all websites that I had set to be saved after rebooting my system. This only started after this most recent update.

    This is what I and others have discovered since updating to Version 2004. What you need to do is sign in to Google Chrome with your Google Account. I think once you do that and turn on Sync you will see your saved passwords. If you want to use Edge Chromium you will need to do the same thing. Personally I use Firefox as my default and I used Chrome and Edge Chromium as my backups if I needed them but now since the change I have completely removed Google Chrome from my computer and I have moved Edge off my Taskbar back to Start. I have downloaded Ice Dragon 64 bit as my backup as it is based on Firefox platform and I still have my Firefox as my default. I do not like the idea of having to sign in to my MS account or Google account to see my bookmarks and saved passwords and for them to see and track what I am doing on the web and for them to gather information on me. This is what I do and how I feel but it is up to you as a user to decide what is best.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-07-15T15:08:04+00:00

    This has been caused due to the new update.

    Here is what you can do to solve it.

    You can use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them.

    If this was caused by Version update then you can roll it back in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-07-15T14:56:22+00:00

    I haven't been using my Microsoft account since upgrading from Windows 8 to Windows 10 a couple of years ago. Why would I need to sync settings with that account?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-07-15T02:13:20+00:00

    Have you signed into your account and turned on sync settings? Here is a link to a similar issue with steps that may help resolve your problem: https://support.google.com/chrome/thread/569462...

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-07-15T02:08:59+00:00

    Clear cookies and site data when you quit Chrome is turned off.

    This only happens when I reboot.  I can close Chrome and reopen it and my passwords are still remembered.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments