Audio Not Working After Windows 10 Version 2004 Update

Anonymous
2020-06-16T02:54:36+00:00

Hello

My audio is still not working after the recent Winows 10 Version 2004 update.

It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.

Please let me know what is current status to fix these bugging issues.

Appreciate your urgent attention and reply.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-24T06:23:41+00:00

    I got lucky with dell 5558 with default driver installing. For search not working, I ran some dos script after googling. of course now may update has come and things appear fine. I guess different hardware and drivers creates this issue. Last 2 years or more I am using Mac - and I have never faced such an issue - I dont have to google for each and every issue. Basically no issue :)-.. Here if we google we will mostly find something. The India support engineer tried for 20 minutes and put me on wait mode for an hour and finally I had to disconnect. good luck

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  2. Anonymous
    2020-08-20T16:37:55+00:00

    I got lucky with dell 5558 with default driver installing. For search not working, I ran some dos script after googling. of course now may update has come and things appear fine. I guess different hardware and drivers creates this issue. Last 2 years or more I am using Mac - and I have never faced such an issue - I dont have to google for each and every issue. Basically no issue :)-.. Here if we google we will mostly find something. The India support engineer tried for 20 minutes and put me on wait mode for an hour and finally I had to disconnect. good luck

    Go back to Mac While you still can - This is a dumpster fire you have gotten your self into with microsoft

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  3. Anonymous
    2020-08-20T16:38:49+00:00

    I have Win 10 Pro.  That is the one that was upgraded and caused the audio loss.   Windows support says it is too late to reset.  It is version 2004 or nothing.  I might suggest you call Microsoft Support at 206-429-6176.  After you get out of voicemail jail and get to a warm body, file a complaint and you will be issued a case number.  That will give you an opening to keep after them to get a solution.  On the initial call, a technician will update all drivers, etc, but will be unable to fix the problem.  The case number will give you access to keep some pressure to get a patch.  The creators of this mess are the only ones who can fix it.  There is no way now to return to the previous version.  They are getting daily emails from me and several others that I know of.   I don't know what else to do.  I wish you luck.  let me know if you make any progress. OK?

    Thank you.

    Richard J

    They haven't fixed it have they?

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  4. Anonymous
    2020-08-20T17:08:15+00:00

    Nope.  Still no sound.   I can't even get a response to my Case Number now.  Great support, huh?

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  5. Anonymous
    2020-08-20T17:18:45+00:00

    Nope.  Still no sound.   I can't even get a response to my Case Number now.  Great support, huh?

    This is the reason why I switched to Mac - Indians have taken over Microsoft and made it just like their sewage system.

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