Audio Not Working After Windows 10 Version 2004 Update

Anonymous
2020-06-16T02:54:36+00:00

Hello

My audio is still not working after the recent Winows 10 Version 2004 update.

It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.

Please let me know what is current status to fix these bugging issues.

Appreciate your urgent attention and reply.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-23T16:31:30+00:00

    Greg,

    I have been through two sessions with Microsoft Support.  Two different technicians using Quick Assist.  They upgraded all drivers, etc.  with no results.  They both gave up.  It was way over their heads.  I still have no audio.  What do you suggest?  Thank you

    Richard Jaeger

    ******@ccgmail.net

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  2. Anonymous
    2020-07-23T20:02:03+00:00

    Yep mine neither. Can you please get a patch, my useless sound blaster and audiophile headphones will thank you!

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  3. Anonymous
    2020-07-23T23:21:33+00:00

    I don't know where to turn.  I wrote a scathing Email to them yesterday.  They are sitting right there where the creators of this mess are located.  

    I had an installation media thumb drive with the previous version.   All the way through it was reporting it was installing the previous version, but somewhere in the process it updated to version 2004.  So now that is useless.    I plan to annoy them as much as possible.  I suggest that you call 

    Microsoft support at  206-429-9176 with a complaint.  After you get out of the voicemail jail and speak to a warm body, they should assign you a case number.   That will give you access for further pressure to come up with a patch.   Good luck and please let me know if you have any success.

    Thanks.  Richard J

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  4. Anonymous
    2020-07-23T23:51:40+00:00

    I had tried all methods suggested in Youtube videos on possible patch. But the methods are useless & fake too.

    No choice, I am looking at a reset & considering to switch to Win10 Pro version instead while upgrading my PC to SSD at the same time.

    The Microsoft Team is very irresponsible.

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  5. Anonymous
    2020-07-24T00:32:06+00:00

    I have Win 10 Pro.  That is the one that was upgraded and caused the audio loss.   Windows support says it is too late to reset.  It is version 2004 or nothing.  I might suggest you call Microsoft Support at 206-429-6176.  After you get out of voicemail jail and get to a warm body, file a complaint and you will be issued a case number.  That will give you an opening to keep after them to get a solution.  On the initial call, a technician will update all drivers, etc, but will be unable to fix the problem.  The case number will give you access to keep some pressure to get a patch.  The creators of this mess are the only ones who can fix it.  There is no way now to return to the previous version.  They are getting daily emails from me and several others that I know of.   I don't know what else to do.  I wish you luck.  let me know if you make any progress. OK?

    Thank you.

    Richard J

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