Audio Not Working After Windows 10 Version 2004 Update

Anonymous
2020-06-16T02:54:36+00:00

Hello

My audio is still not working after the recent Winows 10 Version 2004 update.

It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.

Please let me know what is current status to fix these bugging issues.

Appreciate your urgent attention and reply.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

92 answers

Sort by: Oldest
  1. Anonymous
    2020-10-13T02:03:50+00:00

    It's deleted ALL my old files and when I tried to do a system restore- that too is gone

    I did a reset - that didn't work

    I did however find a possible solution - apparently you go to realtek & get the driver for your PC ( my uncles ID CASNEWYDD, he has an ACER) and download it

    THEN you delete the drivers in AUDIO  and SOUND and ask it to "let me pick" the new driver

    This should be the correct driver

    But it's picking the correct drivers CODE 

    That's what I'm having trouble finding

    APPARENTLY this fixes the problem as it's not JUST the sound it's also the AUDIO in the Device Manager

    I've concentrated on SOUND only

    We have to do BOTH

    SOUND & AUDIO & replace (uninstall) the drivers and download the correct drivers for your own device and your own system

    you must also STOP microsoft from updating your drivers  by going to CONTROL PANEL /  ALL CONTROL PANEL ITEMS / SYSTEM   then 

    ADVANCED SYSTEM SETTINGS  then

    Hardware

    Click - Device Installation Settings

    then tick NO

    This is the ONLY way to STOP this continually happening again 

    Get your CODE for your Sound system for YOUR PC / Laptop (as they all vary) from your sound site (like Realtex) and download THAT code

    Then go to device manager- uninstall the driver in AUDIO and also in SOUND

    Install the driver/s your downloaded

    I'm trying to find the correct code for my uncles PC & try this but I've read MULTIPLE replies to a problem - (which has since turned off the comments) that they ALL were fixed this way

    so---- fingers crossed :-) 

    I'll let you know either under my ID name or my uncles ID which is CASNEWYDD

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-10-14T13:32:47+00:00

    I have found a workaround solution. As to my understanding they screwed something with how audio works, the Windows audio is running with local service's permission, and it doesn't have something it needs.

    you have 2 options to make it work.

    method 1: (i don't think it's the best option)

    Run as administrator a cmd window

    type: net localgroup Administrators /add localservice

    Restart

    this command gives your ntsystem/local service "user" administrator rights, your audio will work, but every service will have administrative rights wich runs with this user.

    method 2:

    log in with an account who has administrator rights

    open services.msc

    search for windows audio service

    right click->properties

    on the log on panel, choose Local System account

    ApplyRestart

    after theese steps, the audio works fine for me.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-10-16T18:52:46+00:00

    I was unable to find any Codes or Codecs on the Realteksite for Windows 10.  Are Codes and Codecs the same?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-10-16T20:00:47+00:00

    I have acquired a Dell Optiplex 900 with a clean installation of Windows 10 Pro version1909 Build 18363-1082.  No Sound!  

    Device Manager shows two Realtek high definition audio drivers installed.  Windows says the best drivers are installed Yadda Yadda etc.  

    Since this version was working fine with outstanding stereo before the 2004 update fiasco,  how do I determine the compatible Realtek driver?  

    Any Ideas would be appreciated.  Thank you.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-11-09T18:40:28+00:00

    I solved it by uninstalling the device. Removing all realtek driver folder and program .. folders. Then when I 're booted the machine the generic windows audio driver got installed.

    I did this same. Works fine. Thank you very much!

    Was this answer helpful?

    0 comments No comments