eventually I managed to solve it with removing and deleting the realtek drivers with pnputil
Audio Not Working After Windows 10 Version 2004 Update
Hello
My audio is still not working after the recent Winows 10 Version 2004 update.
It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.
Please let me know what is current status to fix these bugging issues.
Appreciate your urgent attention and reply.
Windows for home | Windows 10 | Devices and drivers
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92 answers
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Anonymous
2020-09-09T16:57:11+00:00 -
Anonymous
2020-09-12T20:49:59+00:00 I have a similar problem. I'm rowking on my laptop Acer-8935G with speakers in 5.1 system. Before update from v. 1909 to v. 2004 of windows 10, my laptop work in 100% with my all my built speakers (5.1) and dedicated drivers 2.82 (6.0.1.8186) by Realtek. After update my subwoofer not working. I was reinstal dedicated drivers 2.82 (6.0.1.8186) but this solution not working. In setting option i was change sub to center but only my subwoofer not working anymore.
I remember that this failrure was exist on unknown by me and previous build of windows 10.
Now i don't know that is the problem. Please fix it.
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Anonymous
2020-09-14T13:44:23+00:00 The following worked for me... in an Administrator elevated command prompt:
- net localgroup Administrators /add networkservice
- net localgroup Administrators /add localservice
- exit Reboot. Restored all my sound.
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Anonymous
2020-09-17T18:52:52+00:00 Which MSI website? Can you post the URL?
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Anonymous
2020-09-18T00:10:01+00:00 Sorry, It wouldn't let me enter "net local group". Sent me off to "htpps://aka.ms/pscore6
No help there. Seems like Microsoft is actively blocking any solutions to to the problem they created five months ago!