Audio Not Working After Windows 10 Version 2004 Update

Anonymous
2020-06-16T02:54:36+00:00

Hello

My audio is still not working after the recent Winows 10 Version 2004 update.

It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.

Please let me know what is current status to fix these bugging issues.

Appreciate your urgent attention and reply.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-19T12:17:30+00:00

    Prior to blowing my old version away and re installing windows 10 pro , I had great working audio but issues with my win 10 PRO so I reloaded via Microsoft's website on re installing a clean version of win 10 pro . It took almost 7 1/2 hours to re install as it blew everything away on my drive  which I was impressed to be honest . After it completed I had no audio as I tried almost every solution here and other places to date . My Plantronics blu tooth headset works but its has its own set of audio drivers .  I have hearing aids due to hearing damage so its a pain in the A&& changing between all the damned time .  One thing I DID notice is that I have no real tek drivers loaded on my machine  so I know THIS has to be a part of the issue as I have no drivers installed and I tried re installing them prior to this with no luck - Windows version 19041 on an HP desktop intel core i7-3770 cpu 3.40 ghz  with 12 g of memory . Been on this for 2 weeks now and probably chasing over 2 dozen solutions etc. Yada yada , with still no solution and its a real pain  . Seeing the real tek driver solution and location here I'll give it a shot as I have  Tried all sorts of solutions and hours of time trying to fix this . I'll post after I get a chance to test this one out !

    hI

    iN THE REAL tEK - IF YOU GO TO THE DEVICE MANAGER- SOUND- THEN UPDATE DRIVERS- 

    From the Computer ( not internet )

    Select - let me choose

    then untick the box that has COMPATIBLE to my PC

    It will show ALL drivers

    Find the Real Tek and try it

    you can always roll back

    you will need to restart pc

    This didn't workfor me

    nothing is working

    but it has worked for some people

    cheers (sorry about locked caps above)

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  2. Anonymous
    2020-09-18T10:02:22+00:00

    I have not found any as I have been busy this week but will try today to see if I can fix this

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  3. Anonymous
    2020-09-18T00:10:01+00:00

    Sorry, It wouldn't let me enter "net local group". Sent me off to "htpps://aka.ms/pscore6

    No help there.  Seems like Microsoft is actively blocking any solutions to to the problem they created five months ago!

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  4. Anonymous
    2020-09-17T18:52:52+00:00

    Which MSI website?  Can you post the URL?

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  5. Anonymous
    2020-09-14T13:44:23+00:00

    The following worked for me... in an Administrator elevated command prompt:

    • net localgroup Administrators /add networkservice
    • net localgroup Administrators /add localservice
    • exit Reboot.  Restored all my sound.

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