Audio Not Working After Windows 10 Version 2004 Update

Anonymous
2020-06-16T02:54:36+00:00

Hello

My audio is still not working after the recent Winows 10 Version 2004 update.

It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.

Please let me know what is current status to fix these bugging issues.

Appreciate your urgent attention and reply.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-09-24T22:09:34+00:00

    Thank you!!!   I am confident that your detailed instructions will allow me to overcome this Microsoft Fiasco. It also tells me that the Microsoft Skunk Works could have produced an autorunning patch four months ago, as soon as users began voicing the problem.  They were too busy pushing Office 375, Microsoft Edge and all the rest that gives them more control.

    I have not yet attempted to implement your fix.  I have been trying to regroup after being forced to evacuate my home because of raging wildfires.  I was fortunate that my home and property was not damaged and that I had a home and possessions to return to.  After four months without sound, It will be a real luxury to have it back.  I will work on it this weekend and will let you know if I am successful.  Thanks again.

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  2. Anonymous
    2020-09-24T02:18:01+00:00

    I am really amazed at this fiasco

    I know,,,,,(those of you who have always blamed all of your PC problems on MS and if your old, Bill Gates) but damn!!!!

    THIS IS BAD!

    Someone needs to get fired and get a job as a Walmart door greeter where they can't cause any harm on things that peoples lives depend on!!!

    My rollback away from 2004 (because of the unfinished audio problems) deleted a file in the system32 folder of windows called vcruntime140_1.dll.

    It was part of the 2015 C++ distributable running on my Win 10 rig.

    I never knew of this .dll till 3/4 of my programs wouldn't open.

    I guess a lot of programs access this windows vcruntime140_1.dll / tool / program

    There's also another one called vcruntime140.dll without the _1 (which wasn't deleted)

    So I had the audio problem as well. Dead as a door nail! 2004 Just Wouldn't let me install Any AMD HDMI audio drivers at all! Quite RUDE! as C-3PO would have probably stated.

    I had to roll back, no choice at all. 2004 was just bad!

    The rollback gave me my sound back but really Screwed up my PC to no surprise. But my life depends on it! I hate Apple's politics but for the 1st time in 30 years, I considered it.

    I actually let what must have been a junior MS technician gain access to my PC who ran scannow and disabled almost all my startup programs which got rid of all the missing vcruntime140_1.dll's messages I got everytime I started the PC up.

    It was really a worthless fix. Kind of a Hillbilly duct tape fix, in a nerdy environment. (I can say that because I'm a hillbilly in a nerdy environment. In case I just offended anyone)

    All he had to do was replace the missing vcruntime140_1.dll with one from his MS database.

    Instead I had to put my faith in some Swedish based .dll file sharing website which made me Terribly Nervous, but Lo' and Behold! They came through!

    Just go to www.dll-files.com and download the missing .dll file the roll back admonished from your system and open up your Windows folder, navigate to the windows32 folder (I don't know why its the system32 folder because I'm running a 64-bit system but it worked!) and drag and drop it on in

    I used to Love windows 10! I went through the 95 and 98 constant repair days. Then came Vista which required a monster computer to run properly (which I had, sorry to be a snob) Then XP (We finally had hope!) Windows 7 (Hey This in nice!) Windows 8 (****!!!!!!!!!!!) Then Windows 10, Thank You God!!!!!! (Then the evil gremlins finally arrived)

    Geez Guys,,,,,,,,,, do you want everyone to migrate to Apple?

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  3. Anonymous
    2020-09-24T01:57:48+00:00

    Very Good Advice

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  4. Anonymous
    2020-09-22T02:40:43+00:00

    Fixed it FINALLY.

    I think what did the trick was using PNPUTIL to delete ALL drivers related to Realtek Audio (you have to go through all the oemXXX.inf files and remove them one by one).

    Steps:

    1. Go to Device manager
    2. Under "Sound video and game controllers"
    3. Right click on your Realtek Audio device, uninstall device, check box to remove files
    4. Uninstall Realtek audio drivers from Programs/Files if you can find it in there
    5. Start type "cmd"
    6. Right click on "cmd" and "Run as Administrator"
    7. Type "pnputil /enum-drivers"
    8. Copy the results to notepad (easier to do the next step, you can highlight the output, left click which copies to clipboard automatically, and paste into notepad).
    9. Then ctrt+f "Realtek" in notepad, and find every driver related to Realtek.
    10. Type "pnputil /delete-driver oem#.inf /uninstall /force" where oem# is the associated inf for the realtek driver (make sure its the audio ones). There are about 10 to remove, so you can press Up to bring back the previously typed command, and just edit the OEM file number.
    11. Once done, reboot.
    12. You'll notice your device is now disabled (sound should show red x)
    13. Go to device manager, right click, scan for updates
    14. Should see the realtek device show up.
    15. I right clicked on the device, Update Driver, Search computer automatically, then Search for updated drivers on windows update

    Then somehow this fixed it..

    I tried a million other things to no avail, so you may have try those other things in conjunction with this, but try the above if you haven't succeeded with other methods!

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  5. Anonymous
    2020-09-22T01:39:35+00:00

    Having the same issue here, and it's driving me insane.

    HP Zbook 15u G6 Here.

    Windows 10 2004.

    Tried pretty much every single thing in this thread and nothing worked.

    Microsoft, you f*cking suck.

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