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Hello
My audio is still not working after the recent Winows 10 Version 2004 update.
It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.
Please let me know what is current status to fix these bugging issues.
Appreciate your urgent attention and reply.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
As much as I would love to blame Windows update, I think it may be the Realtek Drivers that are causing the issue... I have multiple workstations that have not updated to 2004 and are still without sound. Realtek are the people we should be reaching out to.
I continue to go around and around... the August 2020 updates didn't improve anything. All I can do is reimage my machine to prior to the Windows update to regain USB audio.
Nope. Still no sound. I can't even get a response to my Case Number now. Great support, huh?
This is the reason why I switched to Mac - Indians have taken over Microsoft and made it just like their sewage system.
Nope. Still no sound. I can't even get a response to my Case Number now. Great support, huh?
I have Win 10 Pro. That is the one that was upgraded and caused the audio loss. Windows support says it is too late to reset. It is version 2004 or nothing. I might suggest you call Microsoft Support at 206-429-6176. After you get out of voicemail jail and get to a warm body, file a complaint and you will be issued a case number. That will give you an opening to keep after them to get a solution. On the initial call, a technician will update all drivers, etc, but will be unable to fix the problem. The case number will give you access to keep some pressure to get a patch. The creators of this mess are the only ones who can fix it. There is no way now to return to the previous version. They are getting daily emails from me and several others that I know of. I don't know what else to do. I wish you luck. let me know if you make any progress. OK?
Thank you.
Richard J
They haven't fixed it have they?
