Audio Not Working After Windows 10 Version 2004 Update

Anonymous
2020-06-16T02:54:36+00:00

Hello

My audio is still not working after the recent Winows 10 Version 2004 update.

It causes the system to auto lockdown after initial booting and the audio functions are now totally lost.

Please let me know what is current status to fix these bugging issues.

Appreciate your urgent attention and reply.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-10-13T02:03:50+00:00

    It's deleted ALL my old files and when I tried to do a system restore- that too is gone

    I did a reset - that didn't work

    I did however find a possible solution - apparently you go to realtek & get the driver for your PC ( my uncles ID CASNEWYDD, he has an ACER) and download it

    THEN you delete the drivers in AUDIO  and SOUND and ask it to "let me pick" the new driver

    This should be the correct driver

    But it's picking the correct drivers CODE 

    That's what I'm having trouble finding

    APPARENTLY this fixes the problem as it's not JUST the sound it's also the AUDIO in the Device Manager

    I've concentrated on SOUND only

    We have to do BOTH

    SOUND & AUDIO & replace (uninstall) the drivers and download the correct drivers for your own device and your own system

    you must also STOP microsoft from updating your drivers  by going to CONTROL PANEL /  ALL CONTROL PANEL ITEMS / SYSTEM   then 

    ADVANCED SYSTEM SETTINGS  then

    Hardware

    Click - Device Installation Settings

    then tick NO

    This is the ONLY way to STOP this continually happening again 

    Get your CODE for your Sound system for YOUR PC / Laptop (as they all vary) from your sound site (like Realtex) and download THAT code

    Then go to device manager- uninstall the driver in AUDIO and also in SOUND

    Install the driver/s your downloaded

    I'm trying to find the correct code for my uncles PC & try this but I've read MULTIPLE replies to a problem - (which has since turned off the comments) that they ALL were fixed this way

    so---- fingers crossed :-) 

    I'll let you know either under my ID name or my uncles ID which is CASNEWYDD

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  2. Anonymous
    2020-10-13T01:49:39+00:00

    still NOTHING is working

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  3. Anonymous
    2020-10-02T23:34:19+00:00

    After several attempts I found 9 Realtek drivers.  However, when I finally entered the correct command, I got the following message:

    Unable to delete access denied

    Back to the drawing board I guess.  Thanks again for your valiant attempt to help.

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  4. Anonymous
    2020-09-24T22:09:34+00:00

    Thank you!!!   I am confident that your detailed instructions will allow me to overcome this Microsoft Fiasco. It also tells me that the Microsoft Skunk Works could have produced an autorunning patch four months ago, as soon as users began voicing the problem.  They were too busy pushing Office 375, Microsoft Edge and all the rest that gives them more control.

    I have not yet attempted to implement your fix.  I have been trying to regroup after being forced to evacuate my home because of raging wildfires.  I was fortunate that my home and property was not damaged and that I had a home and possessions to return to.  After four months without sound, It will be a real luxury to have it back.  I will work on it this weekend and will let you know if I am successful.  Thanks again.

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  5. Anonymous
    2020-09-24T02:18:01+00:00

    I am really amazed at this fiasco

    I know,,,,,(those of you who have always blamed all of your PC problems on MS and if your old, Bill Gates) but damn!!!!

    THIS IS BAD!

    Someone needs to get fired and get a job as a Walmart door greeter where they can't cause any harm on things that peoples lives depend on!!!

    My rollback away from 2004 (because of the unfinished audio problems) deleted a file in the system32 folder of windows called vcruntime140_1.dll.

    It was part of the 2015 C++ distributable running on my Win 10 rig.

    I never knew of this .dll till 3/4 of my programs wouldn't open.

    I guess a lot of programs access this windows vcruntime140_1.dll / tool / program

    There's also another one called vcruntime140.dll without the _1 (which wasn't deleted)

    So I had the audio problem as well. Dead as a door nail! 2004 Just Wouldn't let me install Any AMD HDMI audio drivers at all! Quite RUDE! as C-3PO would have probably stated.

    I had to roll back, no choice at all. 2004 was just bad!

    The rollback gave me my sound back but really Screwed up my PC to no surprise. But my life depends on it! I hate Apple's politics but for the 1st time in 30 years, I considered it.

    I actually let what must have been a junior MS technician gain access to my PC who ran scannow and disabled almost all my startup programs which got rid of all the missing vcruntime140_1.dll's messages I got everytime I started the PC up.

    It was really a worthless fix. Kind of a Hillbilly duct tape fix, in a nerdy environment. (I can say that because I'm a hillbilly in a nerdy environment. In case I just offended anyone)

    All he had to do was replace the missing vcruntime140_1.dll with one from his MS database.

    Instead I had to put my faith in some Swedish based .dll file sharing website which made me Terribly Nervous, but Lo' and Behold! They came through!

    Just go to www.dll-files.com and download the missing .dll file the roll back admonished from your system and open up your Windows folder, navigate to the windows32 folder (I don't know why its the system32 folder because I'm running a 64-bit system but it worked!) and drag and drop it on in

    I used to Love windows 10! I went through the 95 and 98 constant repair days. Then came Vista which required a monster computer to run properly (which I had, sorry to be a snob) Then XP (We finally had hope!) Windows 7 (Hey This in nice!) Windows 8 (****!!!!!!!!!!!) Then Windows 10, Thank You God!!!!!! (Then the evil gremlins finally arrived)

    Geez Guys,,,,,,,,,, do you want everyone to migrate to Apple?

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