Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-07-12T12:31:58+00:00

    thanks for the help tho im gonna try it to see if its gona be any better

    Peac out tho

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  2. Anonymous
    2020-07-14T23:12:02+00:00

    any update about this...

    any solution yet??

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  3. Anonymous
    2020-07-15T00:23:54+00:00

    i have the same problema, i cant play without razer surround! when windows will fix it ??

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  4. Anonymous
    2020-07-17T14:19:36+00:00

    samething happened to me. this is why I don't let installation of updates for months in windows

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  5. Anonymous
    2020-07-17T14:49:52+00:00

    I encountered the same problem here. Installed 2004 update today. Turning off surround sound the only thing that helps.

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