Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-01-14T14:06:44+00:00

    HELP HERE ON FEEDBACK HUB !!

    https://aka.ms/AAatygu

    https://aka.ms/AAatygw

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  2. Anonymous
    2021-02-04T10:28:52+00:00

    It is not the bluestacks itself that is fixing the issue but rather virtual box that is installed alongside.

    I have installed just the virtualbox alone and started a windows machine, with the absolute bare minimum and razer surround seem to not produce any disruptive noises. it seems like a virtualization problem not sure yet were it has the roots.

    Furthermore, seems like you don't even need to start the virtual machine to have the sound fixed,
    I've set a win10 VM (in virtualbox) and allocated absurd low specs like 2MB disk and 4MB ram and started it, after this a pop-up is displayed to select the disk and at this point the sound works fine, but the VM is not running yet (would not run with 4mb anyway) So it seems that some services are started to prepare the VM and these are fixing the sound not running the VM itself.

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  3. Anonymous
    2021-02-06T15:04:46+00:00

    I found out that this application works pretty well - https://www.thesycon.de/dpclat/dpclat.pdf, the program can be located https://download.cnet.com/DPC-Latency-Checker/3000-2094\_4-75911432.html it's not a fix, but it works as good as blue stacks

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  4. Anonymous
    2021-02-12T06:54:17+00:00

    Yea about that just search for 1909.iso then extract it and run setup.

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  5. Anonymous
    2021-05-09T11:09:52+00:00

    Yes, DPC Latency Checker works

    But it is not very convenient to run this program every time and see the application icon at the bottom, so I put it in hidden autorun at login.

    My .exe of this program is called dpclat.exe

    Create a txt file with the following content:

    Dim WShell

    Set WShell = CreateObject("WScript.Shell")

    WShell.Run "C:\*path to the program*\dpclat.exe", 0

    Set WShell = Nothing

    And save it in .vbs format.

    In the new .txt we write:

    @echo off

    start wscript.exe "C:\*path to the .vbs script*\*script name*.vbs" 

    Save it in .bat format.

    Win+R - compmgmt.msc

    Task Scheduler - Task Scheduler Library - Create Task

    General: set a name - run with highest privileges

    Trigger: New - Begin the task - At log on - OK

    Action: New - Action - Start a program - Browse - select .bat script - OK

    OK

    Restart the computer

    If, after logging in, the task manager shows that the DPC process is running, then everything is working fine. The huge advantage of DPC is that it does not load the system.

    An error may occur if you log out and log back in, then you need to start the .bat manually or log out and log in again, I have not yet found a solution to this problem.

    I apologize for my English and possible errors in the names of the interface items, I am using windows in another language.

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    6 people found this answer helpful.
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