Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-11-08T03:13:08+00:00

    I'm having this issue too on Windows 2004. Hope Razer or Microsoft will fix it sometimes...

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  2. Anonymous
    2020-11-11T23:16:16+00:00

    Any news?

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  3. Anonymous
    2020-11-12T05:51:49+00:00

    Naah. Don't expect any fix coming from Razer nor Microsoft. Razer said that Surround Pro is their Legacy software and they no longer supports the app which means it's already in the Finals phase and Microsoft told me that since Razer Surround Pro doesn't have any support from Razer devs, it's probably not compatible with the latest 2004 and 20H2.

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  4. Anonymous
    2020-11-12T06:08:12+00:00

    Bruh then why they're fixin it? Just verify some **** before posting anything

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  5. Anonymous
    2020-11-12T11:06:49+00:00

    Latest joke from Razer Support:

    "Going back to your concern, the Surround Pro is still functional when you have the Synapse 2 launched/downloaded first before you open the surround pro."

    Dementia or ignorance, I'm not so sure.

    An email before I was even advised to buy 'THX Spatial Audio' from them to work around the problem.

    Seems like they really want you to plug in a HMD or use a third-party app. That or we are all just imagining it lately.

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