Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-09-03T11:25:30+00:00

    Same here....razer surround on razer synapse 2.0 after many tries with reinstalling and changing settings wont work on windows 2004...razer doesnt give any try to fix the program as it seems...with an excuse that new razer surround is on their purpose called thx spatial audio....I feel ashamed that i had trusted this company

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  3. Anonymous
    2020-09-08T10:44:06+00:00

    Any News on Razer Surround Pro software ??   Is it working on the Win 2004 update now ???  Does anybody know ???

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  4. Anonymous
    2020-09-08T11:12:28+00:00

    Meeeh. Still the same. Razer and Microsoft doesn't give a **** on us.

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  5. Anonymous
    2020-09-08T12:01:48+00:00

    Sadly, it is true.

    :(

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