Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-08-24T09:31:14+00:00

    Lol it dumb to use default sound if you have stereo outputs for gaming

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  2. Anonymous
    2020-08-24T18:33:45+00:00

    If it doesn't work for you then fine... I tossed out a possible fix for some people.  Synapse was running, Razor Surround Pro was On.  When the Windows Sound Settings was open the sound was clear.. the second I closed out of it or just switched to any other Windows Settings it started crackling again  *shrugs*

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  3. Anonymous
    2020-08-25T12:52:24+00:00

    Quick reply here - not heard a thing about a fix for this issue which has me seriously bummed out.

    Came across a reddit post that suggested that installing and running https://www.bluestacks.com/ in the background will fix the crackle.

    Just tested it myself and for some odd reason it works again.Bluestacks is some mobile platform launcher - not sure what magic they're using, but it fixes the issue.

    Finally able to use Surround again ! on the latest Windows update

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  4. Anonymous
    2020-08-25T13:37:57+00:00

    Yup... I've seen that on Reddit and I have been doing that for a while now, but it's kinda bit annoying that there's a background app running that you really don't want to use.

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  5. Anonymous
    2020-08-31T09:25:06+00:00

    Ughhhh no sorry 1909 is better, I don't have a decent pc to multitask BlueStacks and Apex on same time

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