Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-10-13T18:01:20+00:00

    Thanks <3

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  4. Anonymous
    2020-10-12T22:21:14+00:00

    Hi, yeah, I'm using this temporary solution, thx.

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  5. Anonymous
    2020-10-12T21:57:00+00:00

    Hi, just wanted to drop a message for you, I randomly browsed a website and there was a comment where if you leave bluestack phone emulator running in the background, the razer synapse surround sound will work again, i tested it and it's working for me, just wanted to let you know, it's by a user "CRE4MPIE" in the razer insider forum!

    i hope it works for you!

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