Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-07-12T19:00:44+00:00

    Nope, I have just updated to 11 just to check on this issue and it is even worse, like ear hurting, it seems to me that after 2004 update the kernel driver manager is acting weird with high latency. Downloaded LatencyMon and on 1909 the kernel timings are good but from there upwards it is on red levels. disabled sound in bios and lan, ddu uninstalled my gpu, and driver the kernel timer is still high. check for yourself on any win version above 1909. (just go to options, select kernel time and hit start on latency mon) The windows itself has 22 ms latency which is a lot if you are gaming for example, because it adds up with other latency. I will install 1909 in 10 minutes and block the updates like forever. I think 1909 is the winner, they didn't succeed to ruin that one as good as the rest.

    BTW, win 11 looks like it wants to turn my PC into a mobile device, I personally don't like that. Also FORCES you into creating an online USER/account with them with you having NO saying in this, which for some people is a no no and you also have to enable stuff in bios like secure boot and TPM2, I mean... were is the old windows times when you just install and you were on your way.

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  2. Anonymous
    2021-07-12T10:12:50+00:00

    dont know, 21h2 fixes it?

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  3. Anonymous
    2021-07-07T04:30:37+00:00

    Will Updating to Windows 11 Fix the Issue?

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  5. Anonymous
    2021-05-09T11:09:52+00:00

    Yes, DPC Latency Checker works

    But it is not very convenient to run this program every time and see the application icon at the bottom, so I put it in hidden autorun at login.

    My .exe of this program is called dpclat.exe

    Create a txt file with the following content:

    Dim WShell

    Set WShell = CreateObject("WScript.Shell")

    WShell.Run "C:\*path to the program*\dpclat.exe", 0

    Set WShell = Nothing

    And save it in .vbs format.

    In the new .txt we write:

    @echo off

    start wscript.exe "C:\*path to the .vbs script*\*script name*.vbs" 

    Save it in .bat format.

    Win+R - compmgmt.msc

    Task Scheduler - Task Scheduler Library - Create Task

    General: set a name - run with highest privileges

    Trigger: New - Begin the task - At log on - OK

    Action: New - Action - Start a program - Browse - select .bat script - OK

    OK

    Restart the computer

    If, after logging in, the task manager shows that the DPC process is running, then everything is working fine. The huge advantage of DPC is that it does not load the system.

    An error may occur if you log out and log back in, then you need to start the .bat manually or log out and log in again, I have not yet found a solution to this problem.

    I apologize for my English and possible errors in the names of the interface items, I am using windows in another language.

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