Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-01-14T14:06:44+00:00

    HELP HERE ON FEEDBACK HUB !!

    https://aka.ms/AAatygu

    https://aka.ms/AAatygw

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  3. Anonymous
    2021-01-02T18:54:52+00:00

    https://www.youtube.com/watch?v=P2CIpb-NeIk&t

    I have the same "sound" noise like that on the video and so I downloaded BlueStacks too. Everything works good now

    Maybe I could go back but I don't know how to come back to 1909 because I have fresh new windows with this update already (20H2)... I don't know if this even possible.

    But thank you for solution :)

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  4. Anonymous
    2021-01-02T16:42:05+00:00

    I don't remember what version of Windows I had but before my memory card failed everything was ok.  Now i have new storage card, reintstalled Windows and later Razer Surround and when it's on, all audio is permanently crackling.

    Now i have 20H2 too and i don't know what to do next.

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  5. Anonymous
    2020-12-10T04:51:28+00:00

    I have the same issue, just updated to 20H2 hoping for a fix but nah

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