Crackling audio after update to 2004

Anonymous
2020-06-21T01:57:04+00:00

After updating Win10 to 2004, I get crackling audio when I use Razer Surround Pro software. When I switch my audio output, I get normal audio. This only happens when I use Surround Pro.

Edit: Still talking with razer support but I ultimately believe this is an issue with the 2004 update. I hope there's a fix for this soon, although I don't mind still using 1909.

Edit: this is the reply from Razer I got today:

Good day!

We receive an update from our appropriate department that our Audio team is checking on the path forward. Should there be a fix, it will come in the form of a software update. Please check the synapse update from time to time. 

Thanks. 

Edit: I don't understand why, but having bluestacks running in the background fixes the issue.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

129 answers

Sort by: Most helpful
  1. Anonymous
    2021-01-02T17:10:59+00:00

    Download 1909 for that easy

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-11-01T12:27:27+00:00

    Unless someone finds out how does bluestack fix the problem and someone makes a program out of it...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-10-19T02:13:03+00:00

    I just updated from Windows 10 2004 to Windows 10 version 20H2 and sad to say, the problem still persist.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-10-12T22:21:14+00:00

    Hi, yeah, I'm using this temporary solution, thx.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-10-09T10:32:58+00:00

    So, if it worked for you, maybe, you can share with us

    And one more question. This is the other version of synapse, isn't it?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments