Windows 10 Feature Update 2004 taking too long to install

Anonymous
2020-06-13T15:35:11+00:00

Today I was notified by Windows Update that the 2004 update is finally ready to be downloaded and installed on my laptop. I pressed download and install and left the laptop plugged in idle as I did not have any laptop work to do at that time. Now it's been 4 hours since I left it on, and the Windows Update screen (in the Settings > Updates & Security) is still at 94% installing, which is the exact number I saw more than an hour ago. Is it stuck? Why is it taking so long to install? My internet is fast enough, I don't have many programs installed apart from a few essentials such as Office and Inkscape along with other credible software. I am afraid that if I close it and reset the Windows Update, it'll take 4+ hours again (not to mention the additional lengthy rebooting and installing the update again in the blue background screen which happens with every single update), plus it's already night here so I cannot leave it turned on while I go to sleep.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-10-05T17:46:46+00:00

    You don't understand - Windows Update is lying to me. 

    Windows Update is claiming I am up to date after 30 minutes.

    It is updating the Windows Virus version - but not updating anything else.

    Imagine if a doctor was taking your xrays, but telling you everything is fine based on the old xray!

    Useing Windows Update is useless!!!

    I need to manually do something and never believe Windows Update status again. It's totally bogus!

    OK, calm down. Deep breaths, in through the nose, blow out through the mouth. Do about 5, 6 of them to get your blood pressure down!

    Now, in your search box, type "winver", without quotations, hit enter to see what version of Windows you have. You maybe already doing that, but just to get a baseline on what we're working with.

    Then, click on "Check for updates", and see what comes up. If it gives you the "feature update" prompt, then you should allow it to run.

    But tell me this: Is your system a prebuilt system? HP, DELL, ACER, Lenova, or another "store-bought" system. I ask because, to date, I have only seen the update hang up on prebuilt, factory, systems. That would be helpful info trying to find a solution for you, I think.

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  2. Anonymous
    2020-10-05T18:43:16+00:00

    I am calm, wear a Bluetooth oxygen, pulse ring for advanced medical testing. Condition my pulse to 55, oxygen level at 98% and perfect BP. Haven't had a sick day in 38 years next week. I am a retired tech for a state dept of health and lots of innovation with CDC to EPA. Pleased that you are concerned, but I am just fine. LOL     

    thanks - you asked good questions and I appreciate that. More info:

    Winver - Version 1909 OS Build 18363-1110 Copyright 2019 Microsoft Corp

    This is an HP Envy Phoenix h9 PC series h9-1420  - i7, 12 GB RAM, over 1/4 TB hard disk free space. 

    64- bit Operating system x64-based processor

    Windows 10 home Version 1909 Installed on 7/8/2019 OS Build 18363.1110

    Back Ground:  I manually run the "check for updates" daily 

    Windows update does NOT offer or display "Feature Updates" 

    (My other computers did display this and they did update.)

    I have run Update Troubleshooter many times - finds nothing

    In the Windows Update - OS Build info

    in Device Manager - last Friday - I manually went through ever Update Firmware

    It found a three that related to the microprocessor related items, updated and required a reboot.

    under Security and Maintenance: "no issues have been detected by Security and Maintenance. Virus & Threat protection Updates is Today's date.

    SFC /scannow -  DISM - found no problems

    I have deleted (renamed) the Windows Update directory before to allow it to rebuild the folders again. 

    Looking forward to your next questions.

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  3. Anonymous
    2020-10-05T19:03:38+00:00

    You don't understand - Windows Update is lying to me. 

    Windows Update is claiming I am up to date after 30 minutes.

    It is updating the Windows Virus version - but not updating anything else.

    Imagine if a doctor was taking your xrays, but telling you everything is fine based on the old xray!

    Useing Windows Update is useless!!!

    I need to manually do something and never believe Windows Update status again. It's totally bogus!

    OK, calm down. Deep breaths, in through the nose, blow out through the mouth. Do about 5, 6 of them to get your blood pressure down!

    Now, in your search box, type "winver", without quotations, hit enter to see what version of Windows you have. You maybe already doing that, but just to get a baseline on what we're working with.

    Then, click on "Check for updates", and see what comes up. If it gives you the "feature update" prompt, then you should allow it to run.

    But tell me this: Is your system a prebuilt system? HP, DELL, ACER, Lenova, or another "store-bought" system. I ask because, to date, I have only seen the update hang up on prebuilt, factory, systems. That would be helpful info trying to find a solution for you, I think.

    Too late! Tesla3D is flatlining! LOL

    In all seriousness, real help is only available to those who want it.

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  4. Anonymous
    2020-10-05T19:12:17+00:00

    I am calm, wear a Bluetooth oxygen, pulse ring for advanced medical testing. Condition my pulse to 55, oxygen level at 98% and perfect BP. Haven't had a sick day in 38 years next week. I am a retired tech for a state dept of health and lots of innovation with CDC to EPA. Pleased that you are concerned, but I am just fine. LOL     

    thanks - you asked good questions and I appreciate that. More info:

    Winver - Version 1909 OS Build 18363-1110 Copyright 2019 Microsoft Corp

    This is an HP Envy Phoenix h9 PC series h9-1420  - i7, 12 GB RAM, over 1/4 TB hard disk free space. 

    64- bit Operating system x64-based processor

    Windows 10 home Version 1909 Installed on 7/8/2019 OS Build 18363.1110

    Back Ground:  I manually run the "check for updates" daily 

    Windows update does NOT offer or display "Feature Updates" 

    (My other computers did display this and they did update.)

    I have run Update Troubleshooter many times - finds nothing

    In the Windows Update - OS Build info

    in Device Manager - last Friday - I manually went through ever Update Firmware

    It found a three that related to the microprocessor related items, updated and required a reboot.

    under Security and Maintenance: "no issues have been detected by Security and Maintenance. Virus & Threat protection Updates is Today's date.

    SFC /scannow -  DISM - found no problems

    I have deleted (renamed) the Windows Update directory before to allow it to rebuild the folders again. 

    Looking forward to your next questions.

    Sometimes, we all need to monitor our vitals with Microsoft,  AND Windows.

    "HP Envy Phoenix"..., I still believe that there is something with the prebuilts. One of my customers has an Envy AIO, and he couldn't update the normal way. He got the notification that he was due an update, Windows 2004 series. I started the update, then left. The next day, about 6 PM, he called me and said it was stuck on 84%. He said it was at 84% at 6 AM when he left for work. I told him to unplug the computer, and power it up again so that he could do his work, and I would come back and install the update. I went to microsoft.com and downloaded the Media Creation Tool, and created a flash drive to effect the install. I went back to his office and installed the update. It took two hours, but it finished. It's time to check it again, now that the October update is here. The website is still showing the May 2020 update, but that is the Windows 2004 version. Have you tried that? If not, give it a whirl. You can do it either of two ways: Either download the tool and select "Update this computer" in the prompts, or, create a flash drive by selecting "Create media to update another computer", or some iteration of that. Try whichever of those that you feel comfortable with, and let us know.

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  5. Anonymous
    2020-10-05T19:15:17+00:00

    You don't understand - Windows Update is lying to me. 

    Windows Update is claiming I am up to date after 30 minutes.

    It is updating the Windows Virus version - but not updating anything else.

    Imagine if a doctor was taking your xrays, but telling you everything is fine based on the old xray!

    Useing Windows Update is useless!!!

    I need to manually do something and never believe Windows Update status again. It's totally bogus!

    OK, calm down. Deep breaths, in through the nose, blow out through the mouth. Do about 5, 6 of them to get your blood pressure down!

    Now, in your search box, type "winver", without quotations, hit enter to see what version of Windows you have. You maybe already doing that, but just to get a baseline on what we're working with.

    Then, click on "Check for updates", and see what comes up. If it gives you the "feature update" prompt, then you should allow it to run.

    But tell me this: Is your system a prebuilt system? HP, DELL, ACER, Lenova, or another "store-bought" system. I ask because, to date, I have only seen the update hang up on prebuilt, factory, systems. That would be helpful info trying to find a solution for you, I think.

    Too late! Tesla3D is flatlining! LOL

    In all seriousness, real help is only available to those who want it.

    LOL!

    Was this answer helpful?

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