Windows 10 Feature Update 2004 taking too long to install

Anonymous
2020-06-13T15:35:11+00:00

Today I was notified by Windows Update that the 2004 update is finally ready to be downloaded and installed on my laptop. I pressed download and install and left the laptop plugged in idle as I did not have any laptop work to do at that time. Now it's been 4 hours since I left it on, and the Windows Update screen (in the Settings > Updates & Security) is still at 94% installing, which is the exact number I saw more than an hour ago. Is it stuck? Why is it taking so long to install? My internet is fast enough, I don't have many programs installed apart from a few essentials such as Office and Inkscape along with other credible software. I am afraid that if I close it and reset the Windows Update, it'll take 4+ hours again (not to mention the additional lengthy rebooting and installing the update again in the blue background screen which happens with every single update), plus it's already night here so I cannot leave it turned on while I go to sleep.

Windows for home | Windows 10 | Windows update

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  1. SD - IA 178.9K Reputation points Independent Advisor
    2020-06-13T15:38:45+00:00

    Hi Roger,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    Windows 10 2004 is currently in seeker mode - if you manually press check for updates it gets downloaded. Are you sure it rolled down automatically to your device?

    As it is >1 month since the availability, upgrading right now isn't a good idea. That's something I would explain later on, if needed.

    In your case, if the data and apps are in large amounts, the update may take time. If you want to cancel it, click Pause updates for 7 days option.

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  2. Anonymous
    2020-06-13T15:43:35+00:00

    It wasn't automatic; I manually downloaded the update. I read the Microsoft health dashboard and none of the officially mentioned issues affected me or my usage, plus it was originally blocked for my system, and only today I was allowed to download it, so I though it was safe now. I have 122 GB free from 249 GB in my C drive, if that matters.

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  3. SD - IA 178.9K Reputation points Independent Advisor
    2020-06-13T15:45:48+00:00

    Thanks for confirming. If that is the case, you may proceed. Please note that if online phase(which you are currently on), took time, expect more time in the SafeOS phase to complete.

    Please keep us posted.

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  4. Anonymous
    2020-06-13T15:52:22+00:00

    Okay, I will. I'll probably leave it on for another hour or so until bedtime, if it's not done by then I'll just turn off the laptop (there is no 'update and shut down' option in power menu yet, just normal shut down) and try again tomorrow.

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  5. SD - IA 178.9K Reputation points Independent Advisor
    2020-06-13T15:54:09+00:00

    I look forward to the updates Roger.

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