Windows 10 Feature Update 2004 taking too long to install

Hi Susan, I appreciate the encouragement, however this "problem" goes far deeper than Internet congestion, COVID, etc. Having long been a supporter of Microsoft (I am an IT Infrastructure Support Engineer by career choice), Windows has become less of an operating system and more of an over-bloated sales and marketing engine (Candy Crush anyone?). Sadly, those who suffer are its users and, at the same time, Microsoft continues to push and pump garbage updates, patches and the like. Microsoft's "service" that boasts automagically updating any/all Windows 10 device, whether the user wants it or not, can/should be a seamless process, but clearly it's not ready for primetime. This posting says it all. For clarity, I've attempted this 1909 to 2004 update both online and offline, using the Windows 10 Update Troubleshooter, Update Assistant and a downloaded ISO from the Microsoft "business" Licensing Portal and still, the result is the same - a never-ending (multi-hour) "pause" of sorts at 59%. Nobody deserves such delays (seriously, 9 hours? Upgrading from Windows 95 to 98, with all them floppy disks, didn't take anywhere close to that) and, to boot, no explanation or error detail in which to further troubleshoot what's going on (wrong) with the update. Shame on Microsoft.

Well, now, look at that...while putting together this thoughtful response, I was (once again) attempting to complete the 1909 to 2004 update on the troubled computer and, after 5-10 minutes of hanging at 59%, I now get a Windows dialog box indicating, "The Windows 10 Installation has failed"...and nothing but an OK button. Progress!

Greetings Lance!

I am a desktop pc user who tries to resolve download/installation issues on my own and when all else fails, I consult Microsoft.

The 2004 windows update was a success after several days of time intervals.

Since this corona virus epidemic hit, I am sure that the internet has much congestion due to the amount of increased attention in obedience to social distancing.  Don't give up...when the going gets tough, the tough get going!  Are you tough or what?  Stay healthy!

Susan

Melissa

On a daily basis, I check for updates on my desktop pc.  If I encounter problems that can't be resolved, I ask for help from Microsoft.  Since this corona virus epidemic hit, I suspect that the internet has become a hive of activity whose users compete for time, downloads and installations.

Susan

Hello,

So, I am not tech savvy.  I am having issues opening my apps and was directed to check for updates.  I am not sure why this did not automatically update if it was released some time ago.  But, it was 8 am when I clicked to start the update.  It is now 12:53 pm and it is only at 3%.  There was some sort of update that occurred when I logged off last night.  Ever since, I have been having issues where all my accounts have been signed out of and I can't open apps.  Why are these updates always causing problems for us users?  This is a time-consuming headache.  Any advice would be greatly appreciated. 

Thanks!

Yeah... mine sat on 82% for like 9 hours. 

In-general unless your PC goes *completely frozen (like you can't even move you mouse on the screen) Windows Update doesn't really "freeze" it just hangs on to certain percentages while it does "something" behind the scenes (what we don't know and it probably shouldn't be doing).

SO: like you said "let it do it's thing". If you think it's frozen it probably isn't.

I found this post after countless attempts (over 10) to complete an update from 1909 to 2004. After letting my work computer sit for over 4.5 hours this time and seemingly get to and be stuck at 59%, I decided to conduct some additional research. On one hand, I'm happy to see I'm not the only one suffering. On the other hand, I'm astonished...your experience was 9 hours? I would imagine many others have experienced varying times (longer or shorter), but I can't fathom having to wait 9 +/- hours for my computer to be "updated" to the latest feature(s). I am running out of patience/defense of my lifelong support of this platform -- Microsoft needs to get back to the fundamentals and put an end to this "as a service" trainwreck they've come up with. Your 9-hour experience beats Microsoft's infamous Server 2016 update fiasco by like 6 hours. The majority of those who could do so, well, they upgraded to Server 2019 (the only well-documented solution, if one could even call it that). Those of us who are less fortunate, we suffer just about every month when it comes time to apply the monthly cumulative updates. Shame on Microsoft.