Windows 10 Feature Update 2004 taking too long to install

Anonymous
2020-06-13T15:35:11+00:00

Today I was notified by Windows Update that the 2004 update is finally ready to be downloaded and installed on my laptop. I pressed download and install and left the laptop plugged in idle as I did not have any laptop work to do at that time. Now it's been 4 hours since I left it on, and the Windows Update screen (in the Settings > Updates & Security) is still at 94% installing, which is the exact number I saw more than an hour ago. Is it stuck? Why is it taking so long to install? My internet is fast enough, I don't have many programs installed apart from a few essentials such as Office and Inkscape along with other credible software. I am afraid that if I close it and reset the Windows Update, it'll take 4+ hours again (not to mention the additional lengthy rebooting and installing the update again in the blue background screen which happens with every single update), plus it's already night here so I cannot leave it turned on while I go to sleep.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-09-08T04:59:55+00:00

    I have tried twice to install this update on a good NBN connection.  I left it for 24 hours the first time, and for 5.5 hours the second time.  Both times the installation stuck on 0% for a really long time, and eventually hung at 84% with the normal warning not to turn the computer off.

    It seems the main way to avoid an installation attempt is to leave the computer on 24/7, and to try to keep putting off the forced update for as long as you can.  Since powering the computer down when it's spinning on a blue screen warning you not to turn the computer off, followed by an 'Attempting to recover...' message when you're inevitably forced to power down in order to get a workable computer back isn't reassuring, I was hoping for a workaround.

    I think there is something wrong, and I'm waiting watching for solutions, Microsoft.

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  2. Anonymous
    2020-09-06T21:14:38+00:00

    You should return the PC this could mean it doesn't have an authentic Windows version. 

    Have you read the comments in this thread? Is that what you got out of them? OK.

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  3. Anonymous
    2020-09-06T20:46:28+00:00

    You should return the PC this could mean it doesn't have an authentic Windows version.

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  4. Anonymous
    2020-09-06T17:29:24+00:00

    I just bought my pc yesterday!!!! its an acer with icore 5 and 12gb ram there is nothing on it yet....and it is still taking over 4 hours. so it is Microsoft issue. very sad

    Yep, very sad. Hang in there!

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  5. Anonymous
    2020-09-06T17:15:05+00:00

    I just bought my pc yesterday!!!! its an acer with icore 5 and 12gb ram there is nothing on it yet....and it is still taking over 4 hours. so it is Microsoft issue. very sad

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