Win 10 Build 2004 issue with Realtek audio

Anonymous
2020-06-29T14:39:38+00:00

I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-09-17T23:06:35+00:00

    I also have an HP Spectre Folio 13 and have exactly the same issue that it only works if you shout at it.  Although interestingly I'm still on  Windows 1909 have not upgraded to 2004 so it appears to be some other update causing the issue Really need to fix this as I can't use it for Zoom - I have to use my iPad.  Would love to get this fixed

    Jon

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  2. Anonymous
    2020-09-18T15:21:03+00:00

    I have an HP Elitedesk 800 g1 which have been updated from 1903 to 2004 and since then, the microphone from my headset connected to the 3,5mm jack is not working properly, recording sound is very very low, almost inaudible. Sound through speakers are working fine. 

    I have tried the drivers supplied by Microsoft and from Realtek with the same result. Prior to that, when that desktop was at release 1903, everything was working fine.

    I also have an Asus Laptop, release 1903 and the same microphone/headset work just fine with it. This upgrade or maybe a patch that come with it has created this problem.  

    Sadly, i cannot rollback to 1903 since it's been more that 10 days.

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  3. Anonymous
    2020-09-22T13:49:15+00:00

    I have same issue: Realtek driver: 6.0.8955.1

    Windows home build 19041 10.0.19041

    hp pavillion i510300h

    No audio hardware issue (just ran hp test from bios) it's a compatibility problem with last windows update as stated from hp assistance. They can't fix this but proposed me to reinstall windows (****).

    It's incredible that in 2020 there are such issues. Neither in 1993...

    If anyone could help it would be great

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  4. Anonymous
    2020-09-22T19:22:50+00:00

    I've not managed to get it working properly, the only useful thing I've found that after uninstalling and reinstalling drivers that the mic stops completely.  But then running the HP audio control and switching the input from my voice to multiple voices and back makes the Mic work again but it is very quiet even at maximum gain.

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  5. Anonymous
    2020-09-22T23:11:06+00:00

    Guys (in reply to all).

    Clearly MS does not monitor nor care for the statuses you post here unless you are successful in talking to some one that can open an Incident, and even then (like me) there is no guarantee you will ever get a response (3rd. request already sent).

    So for the ones that can, and for the tests I ran, burn an ISO from 1909 or 2004 built and install a fresh version of Windows, by the time it finishes, you will have MS audio drivers and working ports.

    Good luck.

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