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I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For those using Asus Zephyrus GX502GW I have tested the audio driver released today in the Asus support site and can confirm things are working (for me) and thank god for the headphone jack that now works.
Screenshots below**:**
Asus Support Site Audio Driver:
Device Manager:
Driver List:
Realtek Audio Console: (Magically not present in Microsoft Store for some reason)
Good news, but it does not work/apply to Gigabyte MOBOs.
As you can see the motherboard manufacturer for the model (mentioned by SabyasachiBose and who raised the issue) has to provide the appropriate driver.
https://www.gigabyte.com/Motherboard/GA-78LMT-USB3-rev-60/support#support-dl-driver
https://www.gigabyte.com/au/Motherboard/X570-AORUS-ULTRA-rev-10/support#support-dl-driver
We all expect centralised driver management by Realtek pushed through Windows update and not through the individual board manufacturers/vendors, don't we? Unfortunately, that day has not arrived.
@MichaelDavison3 It would be great if you can provide the link of where you get the drivers from Realtek website as I am interested too to see how you downloaded it. Screenshots always help with the link.
(Been digging that site but unable to find a proper version-controlled list of 6.x.yyyy.z ...or maybe I'm looking somewhere else?...or version control does not exist?)
Sorry, apologies, I made an error in my post -- I got the driver from the ASUS website (motherboard in my machine is ASUS). Like Keestu Tappali says, it seems that it's the board manufacturers that are sorting this, not RealTek. The latter should really be dealing with this.
I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?
