Win 10 Build 2004 issue with Realtek audio

Anonymous
2020-06-29T14:39:38+00:00

I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-24T02:38:31+00:00

    I have the exact same issue... I reinstalled drivers, including using DDU... and the microphone (Microphone Array Intel SST) now is very soft, despite the sensitivity settings being up to 100%...

    This only happened since the Windows 10 May 2020 Update (2004), as I was calibrating the microphone recently to use with Discord. Where to get updated drivers for an HP Spectre x360, late 2019 model?

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  2. Anonymous
    2020-07-25T04:29:54+00:00

    I tried this with 118MB file for win10 version 1903 and above. This is a CAB file. I extracted all files and installed the setup. it installed a COM component. Also tried all the application files. Nothing happened.

    Then again tried to install Win10 build 2004. Same issue. Again I reverted back to 1909.

    I'm frustrated. Why MS is not releasing compatible build? Finding no way out to upgrade to build 2004.

    My MB is Gigabyte-LMT78-USB3 (ver 6.0).

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  3. Anonymous
    2020-08-01T13:59:56+00:00

    I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

    Dear sir,

    Smart audio not workings

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  4. Anonymous
    2020-08-01T14:01:00+00:00

    Windows  10 Realtek audio not working

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  5. Anonymous
    2020-08-09T06:39:49+00:00

    I have a Razer Blade Pro 17 (Early 2020) running Windows 10 2004.

    My laptop panel microphone using Realtek Audio quit working. I attempted to follow Razer documentation to get it working again and then I lost sound from the laptop speakers as well.  I performed a system restore to a restore point from a week ago, but still after the 2004 update. Audio and the microphone began working again.

    I've been using the system most of the day and hit the Microsoft Store.  I had 6 applications that had updates. They installed really quickly (no visible download), and then my microphone stopped working again.  Tried to recover to a manual restore point following the restoration where everything was working again, and still no microphone. No packages installed drivers as per Windows logs.

    There is definitely something wrong with 2004 and Realtek Audio. The valid drivers are supposed to be delivered via Windows Update, but that hasn't been the answer.

    In these days of Covid-19 and remote work, video conferencing is more important than ever.  Please fix ASAP!

    Thanks.

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