Win 10 Build 2004 issue with Realtek audio

Anonymous
2020-06-29T14:39:38+00:00

I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-08T15:21:50+00:00

    I upgraded my PC to build 2004. I found my realtek audio is not working at all. HDMI audio was working. But my speakers were not working. I reverted to my old build 1909 and audio started working. Is there any bug in build 2004? When will that get resolved?

    what kind of computer are you using, SabyasachiBose?  run either Dxdiag.exe or MSInfo32.exe from the Run dialog box to gather details about your computer (esp. make & model)

    Audio through HDMI uses a separate driver which is usually not Realtek related and the HDMI driver may come with the graphics driver package.

    try obtaining an updated Realtek audio driver from either the PC manufacturer's support site or from this MS Update Catalog link.

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  2. Anonymous
    2020-07-19T15:57:50+00:00

    Hi,

    I tried again today to upgrade to Build 2004. Same issue. Speakers are not working. Still the realtek drivers are matching with the build. Feel helpless here.

    Regards,

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  3. JosephT71 9,220 Reputation points
    2020-07-19T16:53:23+00:00

    6.0.1.7553 is a July 2015 driver.

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  4. Anonymous
    2020-07-20T06:29:22+00:00

    For my Gigabyte motherboard, that is the latest driver available in Gigabyte side. Can you help me get the updated one?

    I think updated driver should be installed with MS update for Win10. Seems that is not included in 2004 build.

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  5. JosephT71 9,220 Reputation points
    2020-07-20T15:28:31+00:00

    Try this driver from Microsoft Update Catalog (the big download file that is over 100 mb).

    https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.8934.1

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